Tag Archives: hotel management

Bundling is the term used when property managers roll all of their management services into a single, ‘overall’ commission fee, rather than charging owners a separate amount or commission rate for each sub-service. For example, as a property manager, you would traditionally charge your owners for the below services, as dictated by your body corporate agreement: Management fee: 12 percent …

The competition and consumer commission said that Accorhotels has different property types to Mantra, so merging won't restrict market-choice for guests. 

What would you do if a guest asked for ketchup on their pillow?

Mammy read a Facebook post about dogs being used to sniff out bed bugs. We fact-checked her conclusions with Stephen Doggett, a bed bug expert and director at the Department of Medical Entomology, NSW Health Pathology.

Guest empathy training is important because, more often than not, those who work in hotels have limited experience with travel. Chances are that they most likely think it’s always glamourous, fun and exciting.

According to a survey from HotelsCombined, allowing minors to travel or be left alone in accommodation is on the rise. Accomnews dove into the newly released statistics to find out exactly what this means for accommodation providers.

Tourism and hospitality operators and retailers are being urged to smarten up on their legal rights regarding online reviews as the busy summer holiday season gets underway.

he Accommodation Association of Australia (AAoA) and Tourism Industry Aotearoa (TIA) have extended their existing partnership with the Australian Revenue Management Association (ARMA) to offer their members access to revenue management training.

Whether it’s committing credit card fraud, causing damage, or operating clandestine drug labs, crime continues to be a major concern for hotel managers around the country. Accomnews spoke exclusively with Sergeant Yvette Tarrier from the Sunshine Coast District Crime Prevention Unit who outlined how managers can prepare for and overcome crime in Australian hotels.

This is what hotel marketers are feeling thankful for this year...