Survey shows Aussie service needs work

TripAdvisor’s latest survey does not show Australian service to be up to international standard with New Zealand and the Pacific Islands outdoing us in the regional top 25.

TripAdvisor announced the Travellers’ Choice Hotels with Exceptional Service, honouring 1762 properties in 98 regions and countries across the globe.

The awards recognise top accommodations for service in the world and individual lists for Australia, New Zealand, the South Pacific, Africa, Asia, Canada, Caribbean, China, Europe, Japan, Mexico, Middle East, South America, the UK, and the US.

Travellers’ Choice Exceptional Service award-winners were determined based on the millions of reviews and opinions of TripAdvisor travellers worldwide, taking into account the quality of reviews and ratings for service.

“TripAdvisor is pleased to shine the spotlight on properties around the world that are recognised by their guests for providing superior service,” said Barbara Messing chief marketing officer for TripAdvisor. “Travellers have millions of hotels to choose from, and service is one way to stand out in the crowd. It’s clear in reading our hotel reviews that when you have a happy customer, they spread the word.”

Top 25 Hotels for Service
in the World
Top 25 Hotels for Service
in the South Pacific
Top 25 Hotels for Service
in Australia
1Riad Kheirredine, Marrakech, MoroccoThe Dairy Private Luxury Hotel, Queenstown, New ZealandMorwell Motel, Gippsland, VIC
2Hamanasi Adventure and Dive Resort, Hopkins, BelizeChalets Motel, Hanmer Springs, New ZealandSouthern Ocean Lodge, Kangaroo Island, SA
3Akademie Street Boutique Hotel and Guesthouse, Franschhoek, South AfricaGateway Motel Picton Accommodation, Picton, New ZealandOrbost Motel, Orbost, VIC
4Riad Noir d’Ivoire, Marrakech, MoroccoEratap Beach Resort, Port Vila, VanuatuGaia Retreat & Spa, Brooklet, NSW
5Hotel Residence Agnes, Prague, Czech RepublicHarbour View Motel Picton, Picton, New ZealandLa Costa Motel, Gold Coast, QLD
6Castlewood House, Dingle, IrelandArgent Motor Lodge, Hamilton, New ZealandSplinters Guest House, Pokolbin, NSW
7The Dairy Private Luxury Hotel, Queenstown, New ZealandMorwell Motel, Gippsland, AustraliaADGE Apartment Hotel, Sydney, NSW
8Desert Riviera Hotel, Palm Springs, U.S.Hamurana Lodge, Rotorua, New ZealandMai Tai Resort, Port Douglas, QLD
9La Maison Arabe, Marrakech, MoroccoFour Seasons Resort Bora Bora, French PolynesiaThe Bunyip Scenic Rim Resort, Boonah, QLD
10Hotel Villa Steno, Monterosso al Mare, ItalyCentrePoint on Colombo Motel, Christchurch, New ZealandBest Western Lazy Lizard Motor Inn, Port Douglas, QLD
112Inn1  Kensington, Cape Town, South AfricaCoconut Grove Beachfront Cottages, Taveuni Island, FijiSaffire Freycinet, Coles Bay, TAS
12Hanoi Serene Hotel, Hanoi, VietnamSouthern Ocean Lodge, Kangaroo Island, AustraliaIslington Hotel, Hobart, TAS
13Hotel California, Palm Springs, U.S.Etu Moana, Aitutaki, Cook IslandsSpicers Balfour Hotel, Brisbane, QLD
14Riad Kniza, Marrakech, MoroccoBarrier Beach House, Luganville, VanuatuBallarat Premier Apartments, Ballarat, VIC
15La Minerva, Capri, ItalyToberua Island Resort, Toberua Island, FijiClydesdale Manor, Hobart, TAS
16Anastasis Apartments, Imerovigli, GreecePortobello Motel, Dunedin, New ZealandCairns Coconut Holiday Resort, Cairns, QLD
17The Place Luxury Boutique Villas, Ko Tao, ThailandPacific Resort Aitutaki, Cook IslandsCapella Lodge, Lord Howe Island, NSW
18Holiday Diamond Hotel, Hue, VietnamOrbost Motel, Orbost, AustraliaRed Earth Motel, Broken Hill, NSW
19Egerton House Hotel, London, U.K.Regent of Rotorua, New ZealandStrath Motel, Strathalbyn, SA
20Lauriston Court Hotel, Llandudno, U.K.Gaia Retreat & Spa, Brooklet, AustraliaSpicers Vineyards Estate, Pokolbin, NSW
21Essence Hanoi Hotel, VietnamPebble Beach Motor Inn, Napier, New ZealandXanadu Holiday Resort, Gold Coast, QLD
22Deko Rome, Rome, ItalyLa Costa Motel, Bilinga, AustraliaHenderson Park Farm Retreat, Rockhampton, QLD
23SeaCoast Inn, Hyannis, U.S.Century Park Motor Lodge, Nelson, New ZealandThe Villa At Hannam Vale, Hannam Vale, NSW
24Beachside Village Resort, Lauderdale by the Sea, U.S.Grange Lodge Motel, Manukau, New ZealandKing Island Rocky Glen Retreat by the Beach, King Island, TAS
25Hotel 16, Prague, Czech RepublicWaipoua Lodge, Waipoua Forest, New ZealandSamadhi Spa & Wellness Retreat, Daylesford, VIC

 Morwell Motel makes number one once more

Already holding the top spot for best bargain hotel in Australia in TripAdvisor’s 2014 Traveller’s Choice Awards for Hotels, Morwell Motel owners, Grant Maddern and Anthony Mayer, say they are delighted to have their high level of service recognised.

“We are thrilled to be recognised by our guests and TripAdvisor for this fantastic accolade. Our team is our greatest asset and takes great pride in all areas of the business. We look after our guests as if they are family, making sure all the little ‘one-percent-ers’ add up to a big 110% experience – nothing is too much trouble.”

800×600 Riad Kheirredine, Marrakech, Morocco Normal 0 false false false EN-NZ X-NONE X-NONE MicrosoftInternetExplorer4

Related Articles

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all comments
Back to top button
WP Tumblr Auto Publish Powered By :
Would love your thoughts, please comment.x