Sunday, January 21, 2018

TripAdvisor announces 2017 Certificate of Excellence Awards

Marketable customer satisfaction stakes intensify as TripAdvisor announces the recipients of its Certificate of Excellence Awards for 2017.

From Darwin to Brisbane, the Sunshine Coast, Port Douglas, Melbourne, Redcliffe, Gladstone and Mackay, an impressive collection of the hotelier’s Australian network were among those properties recognised for consistently achieving outstanding traveller reviews, comprising both central city hotels and regional and coastal resorts.

One region in particular saw Oaks Hotels & Resorts reach a notable milestone, with Oaks M on Palmer in Townsville, Queensland, receiving a Certificate of Excellence Award for the sixth consecutive year in the four-star accommodation category.

Chief operations officer of Oaks Hotels & Resorts, Mike Anderson, commented: “We take great pride in delivering our guests with the highest possible standard of accommodation and service at every Oaks Hotel & Resorts property across Australia and overseas.

“Our brand is renowned for providing out guests with self-contained convenience and essential comforts. We will strive to reach this level of excellence at every hotel and resort within our network.”

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3 comments

  1. Sandpiper Motel in Apollo Bay Victoria has received a TripAdvisor Certificate of Excellence award for the seventh year in a row. We entered the Hall of Fame in 2015 . WE are a 4 star motel in the Victorian region of the Great Ocean Road.

    • Hi Bronwyn,

      That’s wonderful. Congratulations Bronwyn. I think the big players seem to get more attention for their rewards yet are no more deserving than us small operators. I am sure we work harder too.

      We missed out last year after a few years but achieved a Trip Advisor Certificate of Excellence for 2017 so back in there with a chance.

      Keep up the good work. I hope it transpires to lots of bums in beds for you too.

      • Congratulations to you both it’s a big accomplishment to get one even bigger to be in the Hall of Fame!!!!!! My Cafe “ High Thyme Cafe “ in Swan Hill got one in 2017. It was a big moment for us as a tiny local shop in competition with bigger and more financed outfits here…..

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