Technology

The Westin Brisbane guests are treated to a memorable entertainment experience

Marriott ’s luxury Brisbane city centre hotel, the sophisticated Westin Brisbane, instructed HoneyBadger Technologies to install interactive technology to engage their guests in an incredible entertainment experience.

HoneyBadger Technologies introduced North America’s SONIFI suite of solutions to the Australian accommodation industry and have succeeded in maximizing guest engagement and adding amazing guest experiences.

Westin Brisbane engaged with HoneyBadger Technologies to deliver a Marriott -approved guest room entertainment experience that allows communication and promotion of their brand, amenities and services. The SONIFI technology delivers easy-to-use menus, an interactive programming guide, HDTV quality picture and sound, and the ability for guests to seamlessly cast their own content wirelessly to the guest room TV.

AccomNews spoke to Grant Wilkins from HoneyBadger Technologies.

He told us: “We are an authorised distributor for SONIFI Solutions out of North America. SONIFI is the market leader in hotel guest entertainment systems approved by all major hotel brands.

“We sell, deploy and support the SONIFI system in the Asia Pacific, chosen by hotels because it is a trusted and mature technology serving 500 million travellers in over one million hotel rooms annually.

“It is important that hotels, choose a system that is widely deployed, from a vendor that is approved and local.”

Asked about the installation of this technology at Westin Brisbane, Grant said: “We deployed a fully interactive guest TV entertainment solution that operated on an IP network. The solution is Marriott GRE approved and comes with STAYCAST guest casting solution powered by Google ChromeCast.

“We also provided and installed LG Smart TVs, brackets and a full IPTV system. As always, we met our milestones and were fully operating prior to the opening.”

According to Grant, guest usage and feedback are consistently exceptional.

The hotel’s general manager, Brad Mercer, told AccomNews: “We recognize that delivering exceptional technology is part of our guest’s expectation and enhances their stay.

“Since opening in November 2018, the hotel has been well positioned to service the influx of both domestic and international travellers seeking a hotel that focuses on technology, health and wellbeing, whilst providing a level of style and elegance synonymous with the Westin brand.”

About HoneyBadger Technologies: HoneyBadger Technologies, the one thing that sets us apart from our competitors is how passionate we are about our industry.

Not only do we have the experience to provide you with a higher quality solution for your hospitality business, but we also love creating innovative entertainment solutions for you and your guests through the use of digital technology.

Because we are so passionate about what we do, we’ve been able to provide better services and better outcomes for all our clients.

In room entertainment systems have been used across a wide variety of industries including hotels and motels, serviced apartments, mining camps, hospitals and aged care facilities.

Research and Development

One of the major advantages of working with HoneyBadger Technologies is knowing that our team is based in Australia.

We are proud of the fact that our engineers and our technical teams are all locally based and it allows us the flexibility to be more proactive, yet very reactive, to your needs. Our technical team is constantly developing and refining our system to ensure we are delivering the best service we can.

Our approach is to encourage you to tell us about your needs and wants. We tailor our system to your needs and ensure that the end product is matched to your brand. We are also a multicultural organisation and employ local and indigenous people throughout the South Pacific and Australia.

Our company aim is to empower local tradespeople where possible to assist with our maintenance and support programs.

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