A major accolade for the Pullman Brisbane Airport which, for the second time, has been named Best Airport Hotel Australia/Pacific at the renowned Skytrax World Airport Awards.
Adding further lustre to the win, previously won in 2019, the hotel also secured 6th position in the World’s Best Airport Hotels 2022 listing.
Brisbane Airport Hotels Group (BAHG) Chief Operating Officer, Alex Penklis, said the award is a testament to the dedication and determination shown by everyone involved within the hotel especially during these challenging times.
“I am incredibly proud of what we have been able to achieve and winning this award for the second time in four years is a direct result of the hard work and dedication of our team in delivering a quality product and high level of customer service to our guests on a daily basis,” he said.
This is the second Skytrax Award for the Pullman Brisbane Airport having received the Best Airport Hotel Australia/Pacific in 2019, as well as securing 5th position in the World’s Best Airport Hotels 2019.
Opened in October 2017, the Pullman Brisbane Airport is positioned as a five-star luxury offering as part of the Accor Group.
The hotel features 132 rooms including two Executive Suites, six Junior Suites, and 12 Deluxe Executive Rooms.
The hotel also features and Executive Lounge, a pool and food and beverage options including the Apron Restaurant and Bar, relax by the pool or unwind in the Executive Club Lounge.
The Skytrax World Airport Awards, based on 13.73 million airport customer surveys completed during the survey period, are seen as the most prestigious accolades for the aviation industry, and voted by customers in the largest, annual global airport customer satisfaction survey.
Key performance indicators focus on overall experience at the hotel, access to and from the airport, service at reception, cleanliness, restaurant quality, value for money and quality of customer service.