$300 million investment in hotel refurbishments by Accor Pacific partners
Rennovations to enhance guest satisfaction, elevate property amenities, and ensure that Accor’s 400 hotels, apartments and resorts in the Pacific, remain at the forefront of the industry
Accor Pacific partners have invested more than $300 million in hotel renovations and refurbishments since the beginning of 2022, a significant investment that reflects the degree of commitment to maintaining the highest standards of quality across its portfolio.
The extensive renovations and refurbishments have taken place in various locations throughout the Pacific region, including Australia, New Zealand, Fiji, and French Polynesia. The investment aims to enhance guest satisfaction, elevate property amenities, and ensure that Accor’s 400 hotels, apartments and resorts in the Pacific, remain at the forefront of the industry.
Accor Pacific CEO, Sarah Derry, said: “We are proud to announce this substantial investment in hotel renovations and refurbishments. It reflects the commitment of our partners to invest in Accor’s brands, which continue to deliver outstanding guest experiences.
“These renovations will not only enhance the overall guest experience but also contribute to the economic growth and development of the local communities where Accor hotels, apartments and resorts are located.”
“The renovations have received overwhelmingly positive feedback from guests, who have noted the enhanced comfort and improved facilities. Accor continues to prioritise guest satisfaction and aims to provide exceptional experiences that exceed expectations.”
The $300 million investment in renovations and refurbishments aligns with Accor’s sustainability goals. Efforts have been made to incorporate eco-friendly practices and technologies throughout the refurbishment processes, reducing the ecological footprint of the hotels and promoting responsible tourism.
Among the notable projects completed is the highly anticipated refurbishment of Manly Pacific – MGallery, located in Manly, Sydney. The extensive renovation showcases the hotel’s commitment to contemporary design and luxurious comfort. The updated property now offers state-of-the-art facilities, modernised guest rooms, and improved amenities, ensuring an unforgettable stay for guests.
Peppers Waymouth Adelaide also unveiled an elegant new look earlier this year. The 202-room flagship Adelaide hotel renovation includes 17 floors of luxuriously reappointed guestrooms, as well as the addition of two new luxury suites and two dedicated family rooms. The hotel also added a new restaurant – TUTTO Cucina + Bar – with an open kitchen and wine cellar to its ground floor, plus a new high-end private dining room / boardroom, guest library lounge and enhanced conference rooms located on level one of the hotel.
Following a multi-million dollar transformation, the five-star Swissôtel Sydney has unveiled its new lobby bar Arches on Market, and stunning European-inspired rooftop pool, both nestled high above the bustling cityscape in the heart of Sydney’s CBD, within the iconic heritage hotel.
The Playford – MGallery, Adelaide’s original five-star boutique hotel, recently received a $25 million full property makeover including guestrooms, function spaces, reception and a stunning new stand-alone restaurant and bar, Luma. Within the refurbishment, the hotel’s renowned Art Nouveau design was given a modern twist with exquisitely tactile surfaces, organic lines and luxury finishes.
In 2022, a stunning $40 million renovation of Pullman Melbourne on the Park was unveiled. The refurbishment included 19 floors of completely upgraded Superior, Premium and Deluxe rooms and suites as well as a new Executive Lounge and the spectacular William Clarke Sky Villa, positioning Pullman Melbourne on the Park as one of Melbourne’s premium hotels.
Some examples of other recent refurbishments include: Mercure Kangaroo Island Lodge, Novotel Cairns Oasis Resort, Mercure Cairns, Novotel Sunshine Coast Resort, Pullman Cairns International, Mercure Sydney, Sofitel SPA at Sofitel Sydney Darling Harbour, The Sebel Quay West Suites Sydney, Novotel Sydney Brighton Beach, Peppers The Hills Lodge, Sofitel Melbourne on Collins, Novotel Melbourne Preston, Novotel Darwin Airport and Mercure Darwin Airport Resort, Sofitel Auckland Viaduct Harbour, Pullman Auckland, and Sofitel Fiji Resort & Spa.
Mandy has over two decades of experience in accommodation and tourism industry writing, and she is also an accomplished editor and publisher. As co-Director of Multimedia Pty Ltd, a trusted B2B content provider for the accommodation and education sectors in Australia and New Zealand, she oversees high-quality print and digital content across notable publications, including AccomNews, Resort News, and School News, along with the property listing platform AccomProperties. Mandy’s contributions have been recognised with the Female Leader Award at the Best of Tourism 2023 and the ARAMA Life Member Award in 2024.