Jaquie Scammell

Jaquie Scammell is the award-winning author of The Future of Service is 5D, Service Habits (2nd ed) and Service Mindset. She’s an eminent keynote speaker, a thought leader in the field of service leadership and the CEO and founder of ServiceQ – a business which partners with organisations to reimagine their service culture and develop conscious service leaders, engaged employees and loyal customers. Find out more at www.serviceq.co.

Management

Jaquie ScammellWednesday, March 27, 2024
0 64
Exclusive Op-Ed: Are customer service roles at risk of being extinct?
Thought leader Jaquie Scammell: "It’s hard to imagine what the future of hospitality may look like, because AI and technology…
Read More

howard
if you delist with agoda , they will usually only take the r...
Curran
Delisting is challenging because there will always be anothe...
Curran
Hi Tamara! Hope you recover soon! Please message me if we ca...
anti ago
How do you delist from Agoda? Booking.com refuses to do it a...
Mandy Clarke
So sorry to hear this Tamara, what an incredibly difficult t...
Tamara Scenna
Just wanted to highlight that those of tourism operators nor...
Mandy Clarke
Thanks, Peter I am blown away by your comments and support....
Peter Hook
Long live print! In tourism, it is the "oldies" who rule. Th...

Exclusive Op-Ed: Are customer service roles at risk of being extinct?