Industry voices

Renovation - it’s a word to strike chill into the hearts of the most hardened accommodation providers.

1) Keep things simple. It’s easier to relax when there’s less clutter. 2) Offer something authentic. If you’re a little country cottage, don’t prioritise heated floors & cable TV. 3) Lose the focus on technology. People like to get away from it all. 4) Offer genuine service through staff that truly enjoy interactions with people. 5) Embrace what makes you different and don’t be afraid to try something new.

It’s a tricky space. For example, when staff want to roll up their sleeves, do employers write in special restrictions for those who might reveal a tattoo?

With less than 12 months’ operation under its belt, this commercial accommodation listings portal has consistently achieved record traffic and just reached yet another milestone. Accom Properties’ quick progress has certainly turned its competitors’ heads.

There has been a huge push for accommodation providers to start looking at guest entertainment.

Even in this day and age of ride sharing, public transit, car service apps and a myriad of other options to take you from one place to another, driving is still very much the norm.

Why don’t many hotels extend their flexibility when it comes to paying?

Managed by a 'sales team', efforts are typically forecast based upon previous years' volume and cyclical trends.

Using artwork to differentiate your property is hardly a task to put off for later as you can achieve tangible results in the very short-term. This is a topic worth exploring as there are several other angles at play besides just the direct impact on the guest experience.

Successfully rebranding a hotel isn’t usually as simple as just putting up a new sign outside the property and slapping a new logo everywhere the old logo used to be…