Industry voices

A good housekeeper is the industry’s unsung hero. In a Spaghetti Western movie, they’d be the sheriff in town.

Accommodation bodies have praised this week's NSW budget for tackling skills shortages and stimulating employment across the $32.5 billion state tourism industry.

A leading industry body has slated the NSW government's new cap on Sydney short-term lets, saying it will cost regional jobs and compromise guest safety.

The situation has become a matter for competition authorities to investigate, with high-spenders in travel marketing unable or unwilling to change their tactics.

A popular ski resort has banned tobogganing on its property this winter season, telling guests the classic family activity is dangerous. Complaints have snowballed since Thredbo Ski Resort in NSW made the announcement on its website, with the resort receiving a sledging on social media. The website said a toboganning ban was imposed to “maximise safety for guests, employees, and …

Australians say travelling with children is easier than it’s ever been - thanks to Airbnb.

The Stayz holiday rental brand will disappear within weeks as its parent company HomeAway looks to take on the might of Airbnb in the Australian metro market.

Renovation - it’s a word to strike chill into the hearts of the most hardened accommodation providers.

1) Keep things simple. It’s easier to relax when there’s less clutter. 2) Offer something authentic. If you’re a little country cottage, don’t prioritise heated floors & cable TV. 3) Lose the focus on technology. People like to get away from it all. 4) Offer genuine service through staff that truly enjoy interactions with people. 5) Embrace what makes you different and don’t be afraid to try something new.