Industry voices

3 weeks ago
0 763

Cry for help – Employers must use COVID-19 as catalyst to change mental health perception

Thanks to the COVID pandemic, we have all faced a very challenging time for our mental health and for Accom…
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Sunday, September 20, 2020
0 648

Opinion: Why you need a powerhouse PMS

Property management systems can be split into three main types: there is the pay-per-room model, tiered model and a one-time…
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Sunday, August 9, 2020
0 701

Is your data protected from the Dark Web?

Along with the rapid development of surface internet, the progression of the Dark Web has gone unnoticed to the average…
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Sunday, June 14, 2020
0 630

How AI improves the guest experience and boosts revenue

Here are the top five ways to use a chatbot in your hospitality business: how it could help save money,…
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Sunday, May 3, 2020
0 448

Op-Ed: How to host a virtual creative brainstorm

An events planner offers some tips and tricks for virtual tools to problem solve marketing strategies during the pandemic.
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Wednesday, April 3, 2019
0 129

The real opportunity in ‘voice’ is human engagement

I often use voice-to-text and also have an Amazon Alexa device that I use to check the weather forecast or…
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Sunday, January 27, 2019
0 173

The five pivotal steps to finding the right social media influencer for your property

For accom marketers, it’s become an all-too-common e-mail: A self-dubbed social media “influencer” wants a free stay at your property,…
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Sunday, October 21, 2018
0 135

Selling your business: the tax concessions

I will be discussing what most of you will be wondering when contemplating selling your small business. Will I have to…
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Wednesday, August 22, 2018
0 140

Confessions of an interior architect: when refurbs just shouldn’t happen…

As an interior architect who has won international recognition for my design and completed many refurbishments of resorts and hotels,…
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Sunday, August 12, 2018
0 193

Every bad-ass housekeeper needs a loaded gun..

A good housekeeper is the industry’s unsung hero. In a Spaghetti Western movie, they’d be the sheriff in town.
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SALTO Systems (“SALTO”), a leading manufacturer of electronic access control solutions, has acquired Gantner Electronic Austria Holding GmbH (“Gantner”).
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It’s time to claw back that lost commission…

We hear from many properties on a daily basis that they’re frustrated at the sheer amount of commission they pay out to OTA’s such as Booking.com each and every month.
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Global Lodging Provider, The Ascott Limited, Digitalises and Streamlines Operations with RMS Cloud’s Enterprise Property Management System.

The Ascott Limited (Ascott), one of the world’s leading lodging owner-operators, has completed its migration to a cloud enterprise property management system (PMS) provided by RMS Cloud (RMS). As part of Ascott’s digitalisation efforts, it has moved from separate self-hosted property management systems to a cloud enterprise solution that will enable it to increase operational efficiency and enhance guest experience across its properties globally.
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How automation can help hotels revenue recovery

Hotels are heading into budget season at a difficult time for the industry. The pandemic-driven downturn has slashed revenues and imposed significant financial pain, forcing many hotels to focus on cost control. As a result, individual properties and groups are running lean, with smaller operational and management teams.
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Revenue Management E-Learning Solutions for Industry and Academics

Melissa Kalan, CEO of ARMA truly believes it takes a team to drive a revenue management strategy and this team is the entire workforce from senior management to front line and back of house staff. Every staff member is a revenue management ambassador for the organisation and training can uncover the next revenue management superstar and improve your bottom line.
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Pandemic brings virtual tours to the forefront of hotel industry’s mind

You’ve probably heard of virtual tours (VT), or maybe you’ve even considered creating one for your hotel. Now is a better time than ever to get on board with this exciting technology. 360 degree VTs give your guests and commercial customers the power to visually experience all your hotel has to offer from the comfort of their own couch.
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