Industry
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Is this the year the internet dies?
This Mr Hyde peddles drugs, launders money, cheats, lies, is a favoured domain of criminals, breaches laws and privacy, bullies…
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EXCLUSIVE: We spoke to Expedia about rate parity and guest communication…
accomnews had a recent opportunity to interview Alejandro Moxey, the Director Market Management at Expedia. We asked him a few questions…
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NSFW: Australia’s sexiest hotels (according to real-life couples)
Ten couples share diary entries and photos documenting their experiences at what they chose to be the seven 'most intimate'…
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Blanket rules to beat those “old wives’ tales”
Blankets must be kept hygienically clean and laundering rules apply for different blanket fabrics. Follow these tips to ensure your…
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Clean & ‘simple’ in-house laundry refurbishment
While an in-house laundry installation or refurbishment may sound like a simple mission, it’s not all suds and bubbles.
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Guest empathy training creates genuine experiences
Guest empathy training is important because, more often than not, those who work in hotels have limited experience with travel.…
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Your lobby music is terrible
It might sound weird... but here's some alternatives to annoying (overplayed) lobby music that you and your guests might love…
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Sniffing out a solution for bed bugs… Literally.
Mammy read a Facebook post about dogs being used to sniff out bed bugs. We fact-checked her conclusions with Stephen…
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Airbnb gets surprise mention on ‘most valuable hotel brands’ report
Perhaps the biggest threat to the hotels industry is the growth of online community accommodation sites, like Airbnb. Though the…
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