Industry
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Airbnb gets surprise mention on ‘most valuable hotel brands’ report
Perhaps the biggest threat to the hotels industry is the growth of online community accommodation sites, like Airbnb. Though the…
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Scathing talk on damaging impact of online giants
AAoA's Richard Munro argues that while tourism is a $52.9bn industry in Australia, multinational internet corporations are making huge profits…
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Accor Vacation Club Member input drives latest renovation at The Links Lady Bay
We’re not just talking about a simple room update here…
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Turning up the turndown service
I was recently reminded of turndown services whilst staying at a South Australian hotel. Having not requested a turndown service…
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The big problems with booking direct
Conscious of the impact on accommodation providers, I decided to book a recent trip directly through hotel websites. To my…
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Op-ed: Tax take shrinks as online accommodation agents rake it in
This is a huge market and no one knows how it all works except the mug operator who washes the…
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Extreme January heat impacts accom providers
Outages effected approximately 95,000 customers throughout Victoria during extreme heat conditions on Sunday January 28 and Monday January 29, including…
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Personal thoughts and observations on hospitality, part one
As editor emeritus of Resort News I have spent the first two years of my retirement visiting all the places…
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Have what it takes to own a B&B?
Queensland’s B&B and Farmstay Committee chairwoman Sue Panuccio, who has run Mt Cotton Guest House with her partner Trevor Penson…
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Could the ‘modern’ guidebook increase direct bookings?
I recently found myself in rather an unusual situation - sitting on the couch, dreaming about a holiday, with a…
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