Industry
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Op-ed: When a free drink on vacation can save the environment
It’s not every week a researcher finds the actual answer to her academic challenge is to offer free drinks all…
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Signs of progress: Why digital leads the way
From wash your hands and social distancing reminders to vital health warnings, the need for Accom operators to provide clear,…
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How AI improves the guest experience and boosts revenue
Here are the top five ways to use a chatbot in your hospitality business: how it could help save money,…
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Op-ed: Wave of bookings are like rain after the drought
As short term holiday rental properties provide upwards of 35 percent of accommodation in many regional centres, the locals such…
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Australia’s first service sector recession will be unlike those that have gone before it
If the government wants to stop this recession from turning into a depression, it will have to redirect its policy…
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Is it time to reopen our borders? For states still recording new cases, it’s too soon
This week, we’ve seen state governments in heated debate over the question of reopening borders between Australian states and territories.
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Total revamp needed to secure the future of Aussie tourism
“When tourists come back, we should be welcoming them to a better, more ethical and more sustainable tourism industry," warns…
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An accom manager’s action plan for a post-lockdown world
If there was ever a time to reclaim control of your brand online, it is now. Have you already noticed…
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Op-Ed: A different approach to tourism funding – time to invest in Australia’s regional economies
The long term sustainability of regional tourism is in the balance here and we’ll never see a more motivated potential…
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Managing your capacity constraints in a COVID-aware world
At the very least, these capacity constraints may help hotels avoid the infamous “race to the bottom” when competition on…
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