Safety & Security
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When hoteliers become heroes: are your staff CPR trained?
Don’t dismiss this so hastily; it could happen to you. On the unusually warm spring night at New York’s Hotel…
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The need for multi-faceted insurance
For an accommodation provider, risk management is one of the major fundamentals of conducting business and, at the forefront, is…
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Smarter door lock security
In general the accommodation industry has not been regarded as synonymous with being in sync with real time technological innovation…
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Safety and security in door lock technology
Security is an issue that often rears its head for all the wrong reasons, leaving those of us in the…
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Accommodation Security: DIY, in-house or outsource?
When terrorist attacks occur, security becomes a very serious priority. When peace resumes the focus comes off security. When an…
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If You See Something, Say Something
The attack by Taliban militants at the lakeside Spozhmai Hotel on the outskirts of Kabul at the end of June…
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Wifi Freeloading – is Your Wireless Internet Network Secure?
Despite the name, wardriving has little to do with war. Wardriving is the act of searching for wireless networks by…
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Please Your Guests – Protect Yourself
Keeping guests’ valuables secure and safe is the innkeeper’s responsibility while those goods are on their premises. Guests want to…
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Learning From History
The Australian tourism industry is again reeling from a series of massive natural disasters. It seems as though many in…
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The Observatory Hotel
The biggest challenge facing the Observatory Hotel’s chief engineer Janusz Zaklikowski was finding a new locking system that would match…
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