booking
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Industry
How guests decide whether to buy on your hotel website
Creating trust, experts say, is not as simple as just touting your brand affiliation or TripAdvisor rating...
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News
Damaging impact of OTAs
Giant global online travel agencies are having a corrosive impact on accommodation businesses, according to the results of a new…
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Industry
Personal thoughts and observations on hospitality, part one
As editor emeritus of Resort News I have spent the first two years of my retirement visiting all the places…
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News
The changing value of the channel
The “walk- in”: possibly the lowest cost channel available to us, just not enough volume or consistent volume to totally…
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News
Are chat bots the new way to book accom online?
Following news of Kayak’s new Facebook messenger booking app, will chat bots become the next big thing for hospitality booking…
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