Wednesday, October 17, 2018

Copy this tactic from luxury hotels

Behind every luxury hotel is a marketer who understands exactly what the affluent customer seeks in a travel experience.

Besides VIP treatment, exclusive amenities, remarkable cuisine and unfettered access to service staff, affluent guests expect luxury hotels to enhance their health and wellness, from arrival to departure.

Luxury properties continue to answer this call with complimentary outdoor yoga classes, farm-to-table organic meals, guided nature walks and sumptuous spa treatments.

But offering the benefit of wellness isn’t just for luxury properties with deep budgets or wealthy guests. Industry research reveals that just about EVERY traveler these days wants to stay healthy on the road and is drawn to hotels that offer unique ways to do that.

Even if your hotel can only offer complimentary bike rentals or cucumber water in the lobby, emphasise any and all of your healthy offerings on your hotel website to stimulate consideration.

Here are some ideas:

  • Provide maps and photos of where guests can explore the area on bike or by foot
  • Emphasise any local ingredients and where they are sourced from in your menus
  • Do your rooms have air purifiers or organic bathroom amenities?
  • Create partnerships and packages with local yoga, pilates, barre and other fitness studios
  • Have specialised equipment in your fitness centre? Highlight what they are instead of loosely describing it as ‘state-of-the-art equipment.”
  • Create an online list of vendors offering ways guests can stay active, including bike tours, paddle board lessons, snowshoe rentals, etc.

About Tambourine Blog

Tambourine Blog
Tambourine is a US-based marketing, booking and distribution service that helps hotel and travel marketers sort it all out. It delivers a 360º program that reduces stress and increases revenue.

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