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Industry
Wily Irish Mammy’s Christmas cleaning tips…
Christmas: sure, it keeps getting earlier! She’s back – just in time for the Christmas countdown. Wily Irish Mammy paused…
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News
Want happy guests? You have the power
Now, more than ever, your guests expect technology-based amenities to support their gadget love affair. A mobile phone has become…
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Tourism
Hospitality front and centre in fight against sex trafficking
This is a global problem and you can be part of the solution. New app TraffickCam is just one initiative…
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Guest Facilities
What about outdoor furniture?
Visitors understand a country by experiencing its lifestyle, Australia’s lifestyle is shaped by its history, politics, wealth, climate and culture,…
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News
Guests demand a better-than-home TV experience
There has been a massive transformation in the world of home entertainment due to the quantity of content accessible via…
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Refurbishment
The Sebel Kirkton Park: a new chapter
A recent multi-million-dollar redesign has impressively transformed The Sebel Kirkton Park Hunter Valley. The property set on a large estate…
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Industry
Do the little things matter?
Luxury is a term that is bandied about the industry far too often, with accommodation providers self-appointing their offerings as…
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News
The coral graveyard
More shocking news from the northern Great Barrier Reef where scientists say that on some reefs surveyed, 95 percent of…
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Food & Beverage
Improve your coffee credentials
More guests than ever are interested in coffee so it is no longer acceptable to provide a generic portion of…
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Housekeeping
Housekeepers: an easy target for sexual harassment
Hotel housekeeping staff can often describe tale-after-tale of inappropriate guest behaviour, most of which they can laugh off. Many, however, can…
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