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News
How often do your guests cause a stink?
I am not talking about them ‘making a complaint’, I am talking literal stink!
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News
About ULTIQA: quality holiday solutions
Most recently broadening its reach interstate by snapping up management rights to a luxury boutique apartment hotel in Melbourne... CEO…
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News
Wily Irish Mammy versus bed bugs
“Lie down with dogs and you’ll rise with fleas,” that’s what Mammy likes to say when she spots the grubby…
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News
Wily Irish Mammy’s dusting hacks
Mammy’s favourite saying is: “A little soap and water never killed anybody!”
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Management
Luxury through the eyes of an executive housekeeper
Highly respected within the accommodation industry, Marian Stratford is the executive housekeeper at Sofitel Melbourne on Collins, an elegant and…
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Industry
It’s Game of Thrones season: should you heat up your venue?
Guests expect cooler evenings but seek al fresco drinking, dining and socialising as part of their experience. What if winter…
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News
PROFILE: World-class with community focus at Mercure Tamworth
Tamworth’s newest 4.5-star hotel, AccorHotels Mercure Tamworth recently opened its doors to excitement and adulation. The 52-room hotel operated by…
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Management
How to up your cleaning game
Mastering the art of cleaning is essential when running and maintaining a resort, hotel, motel or any other accommodation type.
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News
Road test your guest’s sleep experience
Have you ever taken a nap in one of your guest beds? Have you wrapped yourself in the bedding to…
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Management
Wily Irish Mammy’s top housekeepers gripes
Wily Irish Mammy is a wise and wizened cleaning wiz. When it comes to housekeeping, she is a real cloigeann…
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