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Tuesday, May 23, 2017
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Industry

How can you impress with good public washroom facilities?

Never make the mistake of underestimating the power of your public washroom facility! Often overlooked, under-appreciated and ill-equipped, let’s face it they are usually the last facility that gets a face-lift and the least thought-through. Ironically though, they are often the first and last facility guests will use in your accommodation and yes, they can make or break a guest …

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Has storm activity hit bookings?

It’s been a rocky start to the year for Queensland and NSW especially, with a run of extreme weather conditions ranging from some of the hottest nights on record to constant rain, strong winds and even a cyclone called Debbie. accomnews heard from all-inclusive holiday provider, Club Med recently as they informed us they have seen a large spike in …

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How to use the world’s best (free) hotel photographers

Here’s how you can infuse your hotel marketing with a big dose of authenticity and stunning imagery with Instagram photos from your actual guests. Modern travellers no longer trust blatant advertising or anything that looks forced, contrived or fake coming from hotel brands. This is especially true for your hotel photography. Gone are the days with fake ‘guests’ smiling awkwardly …

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Queensland comes out on top in Hotels.com Loved by Guests Awards 2017

Thirty-seven hotels in Australia have been revealed as the country’s ultimate hotel hotspots, according to the Hotels.com Loved by Guests Awards 2017, where the hotel guests are the judges. If it was a State of Origin clash, Queensland would win fair and square with sixteen hotels across the sunshine state scooping a Loved by Guests gold award. New South Wales …

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Are you giving your guests enough RevPAH?

As I often say in my hospitality workshops, we in the hotel industry are in a very unique business of selling space and time, so we had better be REALLY good at the intangibles. Although we charge them for rooms, the guests are buying an overall experience that is made up mostly of human interactions. With hotel brands so quickly …

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Managing your hotel’s budget: ‘generating revenue’ ranked the top spend area for hoteliers

A new report published by SiteMinder has revealed the budget priorities for thousands of hoteliers all over the world. Chapter two inside SiteMinder’s Global Hotel Business Index 2017: A visual look at financial plans, focus points, and future predictions asked hoteliers to outline the areas they’re planning to distribute their budgets over the next 12 months. Hoteliers could choose from a matrix …

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When are the lowest booking rates?

According to TripAdvisor’s Best Time to Book report, revealing the least expensive times to book hotels this winter in popular destinations across the globe, it largely depends on the region or city Australians are looking to visit. For most destinations, the hotel rates change gradually over time, without dramatic increases or decreases in price. For example, the least expensive time …

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AccorHotels acquires Availpro

Following the acquisition of Fastbooking in 2015, AccorHotels has announced the acquisition of Availpro. Created in 2001, Availpro is one of the leading European software providers to hoteliers with more than 6,500 clients. The consolidation of these two major players will create the leading European digital services provider for independent hotels, ranked the third largest global player in its sector. …

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Japan National Tourism Organization Sydney welcomes new executive director

Japan National Tourism Organization (JNTO) Sydney Office has welcomed a new executive director to head up the team, with Kana Wakabayashi taking over from Mariko Tatsumi. Wakabayashi, who hails from JNTO’s head office in Japan, has moved from Tokyo to Sydney to take up her second overseas posting. “I’m excited to build on the momentum of my predecessors to show …

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TAA & Stayz announce world-first agreement on regulating short-term accom

In a world-first, Tourism Accommodation Australia (TAA), and Stayz, an Australian short-term rental platform, have announced that they have struck a common position on regulation of the short-term accommodation sector in New South Wales. The joint TAA and Stayz position calls for the NSW government to support the healthy growth of the NSW visitor economy by: Introducing restrictions on short-term …

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