Management
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Marketing for the ages: How to attract intergenerational guests
What happens when a hotel marketer wants to attract guests from across age groups?
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Quest adds 90 apartments to struggling Perth market
The 90-apartment Quest South Perth Foreshore Apartments opened it doors this week, adding to the inventory of a city already…
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Cladding ban approved as states grapple with ongoing risks
States and territories have agreed to a nationwide construction ban on the use of combustible cladding.
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The amenities bottling guest goodwill
There’s no denying the appeal of beautiful amenities. For those who lead busy lives driven by practicality, they whisper seductively…
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New Melbourne hotel a millennial “game-changer”
A 180-room hotel directly targeting young millenials will be built in the heart of Melbourne's celebrated South Yarra district.
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Margaret River pushes for “enforceable” laws to limit WA short lets
Margaret River authorities have rejected Airbnb’s proposal for NSW-style short-stay accommodation laws, telling a WA Parliamentary Inquiry they instead support…
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Landmark UK ruling ends misleading OTA practices
The UK’s Competition and Markets Authority has moved against six key booking agencies to end pressure selling, hidden charges, misleading…
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Oaks, Peppers and epic Quest leading the hotel charge
Oaks Hotels and Resorts has been rewarded by China's leading online travel agency for its commitment to Chinese guests.
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Hotels talk on social media…but are they listening?
While accom providers take guest reviews on TripAdvisor seriously, they often fail to monitor social media feedback just as closely.
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Government commits $11m to lure cashed up tourists
Big-spending Chinese tour groups are the target of an $11 million funding boost likely to “pay for itself many times…
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