Marketing
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Events event attracts major players from across Asia Pacific
Hospitality heavyweights from throughout Asia-Pacific will converge on Melbourne in February for a convention aimed at showcasing the region’s best…
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Expedia defence ridiculed as OTA giant fined for deceptive conduct
Expedia has been ordered to pay Canberra man Hugh Selby more than $600 in damages after Wotif misled him over…
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Nostalgia the new wave in Aussie tourism
While Aussies may be travelling further and more often than at any time in history, it’s our childhood holidays that…
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Bad reviews no disaster, says research
Holidaymakers brush aside negative accommodation reviews in favour of positive ones, but both affect bookings more than satisfaction guarantees, new…
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Trivago admission paves way for multi-million-dollar fine
Hotel comparison site Trivago is facing a multi-million-dollar penalty after admitting misleading conduct in its prosecution by the Australian Competition…
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Guests are talking. Are you answering?
Whether calling out to Alexa for weather information or turning to Siri for restaurant ideas, voice search has risen dramatically…
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Big Melon slices up competition
Chinchilla’s Big Melon pipped finalists the Big Peanut in Kingaroy, the Big Kilt of Glen Innes and Mittagong’s the Big…
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Is your property management system working against you?
Technology is advancing so fast that systems which might have been cutting edge five years ago are not capable of…
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Accom has made a mess of Instagram, let’s clean it up
The importance of your accommodation's Instagram page is growing in lockstep with the popularity of the social media platform. Rest…
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Suiting the suits: What business travellers want
Business travellers shop around for accommodation and value loyalty perks, new research shows.
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