Technology
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Payments the new hidden star in luxury hospitality
As Australia returns to normal, data-driven insights will be key in empowering hoteliers to continue to create bespoke experiences for…
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The Westin Brisbane guests are treated to a memorable entertainment experience
HoneyBadger Technologies introduced North America’s SONIFI suite of solutions to the Australian accommodation industry and have succeeded in maximizing guest…
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Go, go gadget: Responding to guest demands in a pandemic
COVID-19 has altered the way we go about our daily lives, so it is little wonder guest behaviour has changed…
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Why we need watchdogs to police the digital marketing space
The situation has become a matter for competition authorities to investigate, with high-spenders in travel marketing unable or unwilling to…
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Which holiday habit is losing Australia $280 million?
Most Aussies are formulating escape plans while shackled to their work desks, a new survey has found.
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Video killed the reviewer’s stars
The ability of guests to remain technologically connected has become as integral to the hotel experience as the quality of…
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Cyber attacks increase – hospitality POS easy targets
Accommodation providers have been brutalised over the past year by a tidal wave of point-of-sale system breaches that have exposed…
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Netflix to expand hospitality services
Netflix and Enseo signed an agreement expanding the latter company’s rights to distribute the Netflix application on select devices to…
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Augmented reality startups revolutionising tourism
Spoiler alert: we are not talking about Pokémon Go. We are talking about a new wave of apps designed to augment…
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