Reservations
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News
Trends in reservations inquiry call volumes
As a hotel reservations consultant and sales trainer, I'm often asked for my perspective on the current trends regarding the…
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News
Reservations up
An Australian hotel group has converted its Reservations Centre at its head office in Surfers Paradise to a 24-hour operation…
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Marketing
Cut the fat to fast track mobile bookings
Cut out all unnecessary fields, steps, content, graphics, and clutter that stand in the way of streamlined mobile bookings.
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News
Mobile bookings are up. Why aren’t yours?
Hotel booking engines need to look and feel more like apps. Everybody is talking about the rise of mobile bookings.…
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News
7 trainer tips for hotel reservations
If you're like most hotel managers, chances are you are highly focused on securing more direct bookings and thus reducing…
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