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Quest conference highlights sustainability at the heart of Australia

A future-focused Franchise Conference 2024 at Ayers Rock Resort and major network Awards announced

Quest, a member of The Ascott Limited, welcomed franchise business owners and their families, supplier partners and key executives to a future-focused Franchise Conference 2024 at Ayers Rock Resort.

The conference kicked off with a spectacular gathering at Wintjiri Wiru where attendees enjoyed cocktails and gourmet hampers infused with native ingredients and an unforgettable evening under the stars.

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There was also the opportunity to learn about the rich history of the local Anangu people.

Anangu representative speaking to the Quest team

In addition to the themes of sustainability and responsible tourism, the three-day conference gave detailed updates from Ascott Australasia MD David Mansfield and the leadership team on the vision for ongoing success and growth.

Quest team enjoying drinks under the stars

The Ascott Limited CEO Kevin Goh, Chief Commercial Officer Tan Bee Leng, and Chief Financial and Sustainability Officer, Lodging, CapitaLand Investment, and Managing Director, Japan and Korea, Beh Siew Kim, also attended to update the network on future growth plans for Ascott globally.

Quest team at Ayers Rock Resort

The conference culminated with an Awards evening on Thursday Aug 1, to recognise the Best in the Business.

As the sun set on Uluru and the Quest Conference 2024, against the stunning backdrop of the Australian outback, the major Award of National Franchise of the Year went to two highly deserving businesses…

Quest’s National Franchise of the Year joint winners are Quest Collingwood (Ben Burns, Kane Robertson, Roberto Salicio & Stephanie Robertson) and Quest Perth Ascot (Angalene Bevilaqua, Arshan Bhathena, Michael Bevilaqua & Wen Qing Zhao).

L-R: The Ascott Limited, Australasia Managing Director David Mansfield; Quest General Manager, Franchise Operations David Ridgeway; Quest Regional Franchise Relationship Manager Brad Thomas; Quest’s National Franchise of the Year joint winners Quest Collingwood business owner Kane Robertson, Quest Perth Ascot business owner Arshan Bhathena, & Quest Breakfast Creek & Quest Collingwood business owner Ben Burns; Quest Group Franchise Establishment Manager Regan Corbett

The winners of the other contested major network Awards were:

  • Quest Hero of the Year
    • Quest on Franklin — Claire Andt
  • Outstanding Improvement
    • Quest Griffith — Sophie Sun & Yannick Kee Mew
  • Guest Experience Achievement Award
    • Quest Collingwood — Ben Burns, Kane Robertson, Roberto Salicio & Stephanie Robertson

The Ascott Limited, Australasia Managing Director David Mansfield said this year’s conference had been a tremendous success reinforcing Quest’s commitment to nurturing the communities they operate in and supporting business owners’ ongoing success.

“We believe everyone deserves a place to be themselves, and we create moments that matter. And that’s what this conference, this location, this event is to all of us. This is our brand belief.”

“We just want to keep growing and creating opportunities for entrepreneurs to get into business, whether they’re young or old. We want people to take control of their own destinies and to actually activate something for their own families that they have influence over and prosper.”

The closing event was an evening dune descent that offered breathtaking views of Kata Tjuta (The Olgas) as attendees walked through the magical Field of Lights, an art installation by artist Bruce Munro.

The awards dinner was hosted next to the Field of Lights in a purpose-built pop-up Quest-travaganza, with Australian singer and songwriter Ricki-Lee Coulter and her band delighting conference attendees.

Congratulations as well to the State Finalists:

  • Franchise of the Year QLD/NT
    • Quest Breakfast Creek — Ben Burns & Roberto Salicio
  • Franchise of the Year NSW/ACT
    • Quest Griffith — Sophie Sun & Yannick Kee Mew
  • Franchise of the Year VIC/TAS
    • Quest Collingwood — Ben Burns, Kane Robertson, Roberto Salicio & Stephanie Robertson
  • Franchise of the Year WA/SA
    • Quest Perth Ascot — Angalene Bevilaqua, Arshan Bhathena, Michael Bevilaqua & Wen Qing Zhao

David Mansfield announced Quest would be Hawaii-bound for the 2025 Conference, held from July 8–10 at the Turtle Bay Resort.

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