Industry voices
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The true heart of hospitality is human kindness, especially to strangers
Hospitality is simply about making people feel good. The true test comes when we can still be kind to others…
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Op-Ed: Year of creativity and innovation
Is 2022 a year for F&B creativity and innovation? Cam Northway on how to rebuild strong revenue streams and customer…
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Praise for Victoria’s outgoing Tourism Minister Martin Pakula
AA President, Leanne Harwood has thanked outgoing Victorian Minister for Tourism, Martin Pakula for his efforts throughout the pandemic
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Revenue Management: Where is all the top talent?
Demand for skilled revenue management talent is on the rise, so why are positions difficult to fill across the accommodation…
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Sector responds to FWC wage increase
The minimum wage increase is viewed as well deserved, but it also adds to the financial pressures being felt by…
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Exclusive: Can corporate travel recover?
While leisure travel has rebounded strongly in Australia, do hotels need to recalibrate their strategies to win back corporate travel.
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Op-Ed: Making wholesale a hotelier’s hero
As the market evolves, using wholesalers can make sense to reach thousands of demand partners in one fell swoop
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Hotel labour agreement key to bridging skills gap
A new Hotel and Accommodation sector Temporary Labour Agreement has made Australian hotels more competitive in attracting overseas staff
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Borders are open but visitor bottlenecks remain
Australia’s borders are open but the flow of international visitors continues to be hindered by slow visa processing times
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Industry gathers on the Gold Coast for key market update
Gold Coast gathering of industry leaders seen as chance to reflect on COVID-19 impact on industry and to track road…
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