Industry voices
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EXPLORE22: COVID catalyst for changed travel and business leadership
While the pandemic was a heart-stopping moment that changed travel it also provided an opportunity to focus on and resolve…
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Hospitality, not apps and QR codes, creates guest loyalty
Is the whole idea that tech innovations are key to personalized hospitality experiences and guest loyalty being grossly oversold?
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Federal Court decision highlights importance of booking direct
AAoA says the Federal Court's decision to fine Trivago underlines why consumers should book direct with Australian accom operators
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International corporate travel showing strong signs of recovery
Figures released by Sabre indicate international and corporate bookings have improved at an accelerating rate since January 2022
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Op Ed: Be Smart – Six ways technology is shaping the future of hospitality
Harnessing smart technology can transform your business in the long-run with reduced costs, increased revenue and improved guest satisfaction
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Op-ed: The importance of communications and hospitality technology
Communication using innovative technology with guests will ensure they judge their experiences positively and share them with others
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ATEC calls for political parties’ commitment to tourism
ATEC is calling on all political parties to outline their plans to drive tourism’s recovery and rebuild valuable distribution networks
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Exclusive: Time for hotel talent and recruitment to take pole position
Op-Ed: Ross Beardsell adamant that a turbo-charged weekend for the sector shouldn't paper over serious cracks in the talent and…
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Op-Ed: Drive direct bookings & dethrone the OTA monopoly
Op-Ed: Matt Taylor Co-Founder, Cherry on how the battle between OTAs and Accom providers requires different thinking & emerging technologies
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Industry reacts to “indirectly supportive” Budget 2022
Accommodation and hospitality industry leaders have responded positively to Budget 2022 despite an absence of direct funding to the sector
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