Industry
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Direct bookings present the biggest challenge for hotels of all sizes
Managing a hotel is akin to a juggling act. Hoteliers are constantly switching between tasks, projects, and priorities – everything…
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How to avoid the pitfalls of Google AdWords
A market gamechanger since it boomed on the scene over the last decade, Google AdWords is unparalleled for revenue generation. Harnessing the…
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What are some pool heating options?
If you are looking at heating your resort pool you will soon realise there are a range of different technologies…
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How to use the world’s best (free) hotel photographers
Here’s how you can infuse your hotel marketing with a big dose of authenticity and stunning imagery with Instagram photos…
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Are you giving your guests enough RevPAH?
As I often say in my hospitality workshops, we in the hotel industry are in a very unique business of…
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Managing your hotel’s budget: ‘generating revenue’ ranked the top spend area for hoteliers
A new report published by SiteMinder has revealed the budget priorities for thousands of hoteliers all over the world. Chapter…
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Wooing guests with aromas worth remembering
A recent visit to Qasr Al Sarab Desert Resort in Abu Dhabi reminded me just how opulent and on point…
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Create the ultimate hotel team with praise and applause
It’s easy to forget to acknowledge your team, but the effects are far-reaching and can be a pretty powerful tool…
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Who’s playing Easter games with guests?
Easter is rapidly approaching, so the NSW Crown Holiday Parks (NSWCHPT) group has decided to offer a ‘Kids Stay Free’…
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8 important search changes hotels should be aware of…
With Google constantly updating its algorithms and strategy, traffic coming in from multiple devices, and inconsistent SEO practices from travel websites, it’s hard for…
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