Industry
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Why hotel & travel tech needs more entre- & intra-preneurs
Travel is big business. In fact, it is one of the biggest businesses around. However, it is a hard business…
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Interest rates, letting markets, multipliers, oh my!
Well, I think for most of us 2016 went better than expected. Generally speaking, cheaper borrowing costs combined with a…
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What have I bought?
I was recently asked to speak at a function where the attendees were predominantly resident managers who had purchased their…
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Is the iPhone killing your hotel revenue?
The explosion of smartphone usage over the past few years has been staggering. And not just iPhones, but smartphones of…
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Your email promos are failing: change the subject
Craft email promo subject lines that entice readers to open! Smart hotel marketers know that marketing emails sent to targeted…
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Fake news can kill your business!
“A lie gets halfway around the world before the truth has a chance to get its pants on,” said Winston…
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For sale inspections
The simplistic side of this part of the sale process is that a potential buyer wants to look at the…
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How to create a 360-degree customer view using data
How valuable would it be to know everything about your customer’s interactions with your competition? Creating a 360-degree customer view…
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6 ways to improve your hotel website load time
The optimisation of your hotel website load time is the first vital step in your mission to secure direct bookings. Visitors to your…
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Recommendations for dispute resolution
With my office providing a dispute resolution service for Queensland’s community titles sector – comprising over 40,000 different schemes –…
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