Industry
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Why device charging matters to accom
You should be eyeing the latest device chargers as a way to make an ever-techier clientele feel at home in…
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Six hospitality books you need on your reading list
There’s no better place to get good training in a short amount of time than to crack open a book…
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Tourism growth almost twice that of economy, report finds
Australia’s tourism industry is growing much faster than the national economy and will continue to be a major driver of…
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Australasian short stays targeted by drug smugglers
Antipodean airbnbs are being targeted by criminals looking to establish drug trafficking rackets and cash in on high methamphetamine prices…
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Broome operators seek curbs as they lose “10 to 15 percent a year to Airbnb”
Broome accom providers have joined the fight for urgent regulation of short stay holiday lets, claiming established businesses are losing…
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Why validation matters when guests complain
When apologising for a mishap during a guest’s stay, it’s important to be sincere and provide validation.
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Groundbreaking developments for Sunny Coast and Melbourne
Work will soon begin on the Sunshine Coast's first international hotel in 30 years, with planners giving the green light…
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Stayz weighs in on short let plan
Holiday rental accommodation has been hotly debated in NSW politics for many years now.
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Accor’s budget hotels snapped up in nation’s “most watched” deal
In one of the biggest portfolio deals in Australian accom history, fund and investment manager iProsperity Group has bought AccorInvest’s…
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Clothes maketh the brand..
Five-star service begins with how your staff dress. The team’s attire is just as much a reflection of brand as…
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