SABA Hospitality and Global Blue Forge Strategic Integration to Enhance the Digital Guest Experience
SABA Hospitality, a leader in digital guest engagement solutions, and Global Blue, the world’s foremost provider of payment solutions for international shoppers, today announced the integration of SABA’s Mobile Ordering solution with Global Blue’s Added Value Payment Solutions.
This strategic alliance streamlines the dining experience for both hotel guests and operators alike by introducing a seamless and automated payment process at the time an order is placed through SABA Hospitality’s innovative mobile ordering platform.
SABA Hospitality’s award-winning Digital Ordering Platform has a user-friendly ordering interface, which can be combined with a Digital Compendium and a Hotel Chatbot to ensure a fully engaged and centralized guest experience. Orders made via the SABA Hospitality Mobile Ordering solution can now be settled directly when placed, allowing for a seamless customer experience. For operators, the integration provides an opportunity to add digital dining payments to a fluid omnichannel hub through which all hotel payments flow.
The integration of the two solutions has been welcomed by the industry, with Travel + Leisure Co Senior Operations Manager Duncan Mars commenting, “We are thrilled SABA Hospitality and Global Blue have integrated their solutions as it allows us a single centralized hub through which all our payments can be made and managed.”
“It also allows us greater flexibility in our mobile ordering strategy, giving us the ability to offer such a service to external restaurant customers as well as in-house guests. It’s a win-win for everyone.”
“We are delighted to partner with SABA Hospitality, further solidifying our dedication to providing customised solutions that align perfectly with the complex needs of hotels. Whether during the booking or payment process, our Global Blue Connect solution guarantees a smooth experience for guests and easy tracking for hotels, regardless of the interface used (website, kiosk, POS, etc.)” said Andrew Sammons, Head of Commercial APAC.
Through our open API platform, we embrace these integrations, empowering hotels globally to customize their technology stack according to their specific needs. By seamlessly integrating various solutions, they can effectively meet their unique business requirements and optimise operations. We are confident that this partnership will enable our customers to leverage the full potential of our offerings and enhance their overall business performance”- said Sammons.
The integrated SABA Hospitality and Global Blue solution is simple to deploy, cost effective and easy to maintain, enabling properties of all persuasion to take advantage of the many benefits of the connected products.
For more information, please visit sabahospitality.com