accommodation
How to open doors with just a smile – literally…
It may be a line from an old Eagles classic, but visitors to Marriott International hotels in China are now…
Read MoreFrom convict hut to skyscraper – the accommodation changing Parramatta
The rapidly-growing capital of Western Sydney is to be serviced by hundreds of new accommodation rooms from 2020 – and…
Read MoreResurgent Perth a target for Sebel
AccorHotels has expanded its stable of Sebel hotels in Australia with the opening of The Sebel West Perth Aire Apartments…
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Industry
Why the human touch is vital to training your staff
Much of the attention paid to online learning for staff loses sight of the human experience that hoteliers strive to…
Read More Two Aussies in world’s top 100 hotels
Two Australian accommodation houses have been voted among the world's elite in Travel+Leisure’s Top 100 Hotels awards.
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Industry
The Ten Commandments of email marketing
Smart hotel marketers prioritise keeping up to date on email marketing best practices in order to continually improve their programs…
Read More Melbourne says ‘Hola’ to new international hotel brand
AC Hotels was founded by Spanish hotelier Antonio Catalan in 1988, who grew it into one of the most successful…
Read MoreQueensland pushes code of conduct in response to short-let issues
A code of conduct for hosts and guests and a “strikes and you’re out” policy will be central to Queensland’s…
Read MoreAdd houses to short-let crackdown to stop destruction, Airbnb urges
Airbnb says a planned crackdown on Melbourne homes being rented out for wild parties does not go far enough.
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Industry
Why accom marketing is so hard – and what to do about it
Hotel marketing is getting more and more complicated, and it's unlikely that the trend will revert any time soon, so…
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