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Airbnb declares war on party houses following Halloween shootings

The world’s largest short-stay platform will act to eliminate party houses globally in the wake of a deadly mass shooting at one of its US rentals.

Airbnb co-founder and CEO Brian Chesky was moved to issue a series of tweets on plans to “combat unauthorised parties and get rid of abusive host and guest conduct” following the Californian incident, which left five young people dead and four injured.

According to the ABC, Australia will be included in the crackdown.

Local police chief David Cook said the Halloween party, in the San Fransisco suburb of Orinda, was held at a property “not made to hold 100 people”.

Its owner, Michael Wang, told local media the woman who rented it claimed she was looking for somewhere for her asthmatic family members to escape smoke from the nearby wildfires. Reportedly suspicious of a one-night rental on Halloween, Wang called the police after looking on his home security camera last Thursday and seeing a crowd gathering at the home.

City officials revealed the property owner had been contacted 15 times over complaints about overflowing bins and guests exceeding the 13-person maximum occupancy for short-term rentals.

Airbnb has vowed to increase enforcement of its existing ban on unauthorised parties in the wake of the tragedy, Chesky tweeting: “We must do better, and we will. This is unacceptable.”

Airbnb will expand manual screening of ‘high risk’ reservations flagged by its system; so reservations for one night at a large house, for example, will be subject to greater scrutiny.

Chesky said: “Starting today, we are banning ‘party houses’ and we are redoubling our efforts to combat unauthorised parties and get rid of abusive host and guest conduct, including conduct that leads to the terrible events we saw in Orinda.”

Airbnb is forming a rapid response team dedicated to policing house parties and will ban hosts and guests whose rentals consistently disrupt neighbours.

“What happened on Thursday night in Orinda was horrible. I feel for the families and neighbours impacted by this tragedy. We are working to support them,” Chesky said in another tweet.

While incidents are rare at short-stay properties, Airbnb’s more than six million listings worldwide ensure it is often in the headlines over the behaviour of guests.

ASTRA – the Australian Short Term Rental Accommodation Association – says a few party houses Down Under give the entire sector an undeserved bad name.

“Responsible short-term property renters want these shut down as well,” spokesperson Peta Morrison told AccomNews in August.

“Irresponsible hosts, owners and agents are causing massive issues for the short-term rental industry in Australia and the press is only too happy to keep sharing the bad stories.

Morrison pointed out that “over 98 percent of short-term rentals occur without an issue”, although she added: “No doubt the odds of issues is higher with residential leased properties.”

 

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Kate Jackson

Kate Jackson is the editor of Accomnews. You can reach her at any time with questions or submissions: [email protected]

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2 Comments

  1. The Airbnb’s ‘party house’ ban is a cynical marketing response – they would love you to believe that they can control and respond to party houses – they cannot. It is just more resistance to put off regulation and get them to an IPO. The proper framework to manage incompatible uses of residential property is planning and zoning laws, not some hollow threat to remove a person from a platform. The company is a parasite.

  2. Can’t help but agree with Jane Hearn. I suspect that AirBnb’s response was amplified by the fact that this tragic incident happened in their own backyard, California where the company is based. I don’t remember any response of a similar nature from the company from the numerous instances where people have been killed or seriously injured. It’s all about the optics in preparation for the IPO. Unfortunately, there is a school of thought at a state government level that this form of short term letting is costless and there are no losers. Tell that to those permanent residents in strata title properties who are effectively underwriting the costs of running a quasi hotel.

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