Sea World hosts the Biggest and Best 2024 TOP Awards yet!
AccomNews' Mandy and Patrick Clarke honoured at 2024 TOP Awards among Management Rights industry's best
A record number of guests gathered at the Sea World Resort on the Gold Coast on July 23 to celebrate top talent in the management rights industry.
The 2024 TOP Awards showcased everything that’s wonderful about the management rights industry, recognising outstanding achievers from a diverse array of stellar entrants.
This year’s event, the biggest and best yet, featured new award categories and saw the peak body for the Management Rights Industry, Australian Resident Accommodation Manager’s Association (ARAMA), partner with Nick Buick and his team at The Onsite Manager to introduce the People’s Choice Awards.
The night honoured the best professionals across the management rights business, inspiring everyone involved in MLR with the achievements of the winners, finalists, and nominees. The work displayed by these top performers exemplifies the heights of service excellence this industry can reach.
Honouring Mandy and Patrick Clarke
A highlight of the evening was the recognition of our own publishers, Mandy and Patrick Clarke, with life membership of ARAMA.
Our magazine editor Mandy is also the publisher of Resort News and AccomNews alongside husband Patrick. They are also the founders of Australia’s only marketplace dedicated to selling accommodation business listings – AccomProperties.
Remarkably, for almost 30 years the print only magazine – Resort News has been the respected professional monthly subscription based publication dedicated to the management rights industry.
Trevor Rawnsley CEO of ARAMA said it was especially gratifying to present this honour: “For their extraordinary support and promotion of the management and letting rights industry over many years. Mandy and Patrick had successful careers in healthcare in Britain before making their home in Queensland, and the MLR industry is in wonderful health, thanks in large part to their care and hard work on our behalf.
Distinguished guests and attendees
Special guests at this year’s awards included Shadow Attorney General Tim Nicholls and Member for Surfers Paradise John Paul Langbroek. Nearly 300 guests attended the magnificent gala event, celebrating everything great about our industry.
Highlighting top performers
The night was filled with inspiring stories of dedicated professionals. Maree and Ian Smith from the Hidden Vista group, north of Brisbane, won awards for both Resident Manager of the Year – Long Stay and Building Managers of the Year, becoming the first three-time and later four-time TOP Award winners. Their proactive approach and creation of a harmonious community set them apart.
Stuart and Nicole Morris from Azure Sea Resort in Airlie Beach won the award for Resident Manager of the Year – Short Term Stay, showing excellent results and improving their resort’s facilities.
Paul Parrant, general manager of Oaks Port Douglas, won the award for Resident Manager of the Year – Mixed Stay, demonstrating outstanding leadership and resilience during natural disasters.
Hamish and Jess Watts from Glen Eden Beach Resort at Peregian Beach received the new Resort Management Team of the Year award, praised for their professional and guest-friendly approach.
Gary Baskin and his team at Oaks Sydney Goldsborough Suites won the new Building Management Team of the Year award, recognised for their sustainability efforts and excellent guest services.
Recognising industry leaders
Other notable winners included Jessie Shi from ResortBrokers as Sales Broker of the Year and Property Bridge, run by Bobo Qi and Darren Brent, as Sales Brokerage of the Year.
Mike O’Farrell, a life member of ARAMA, won Service Provider of the Year for his business, MLR Services.
Shay Harrison was named Onsite Manager of the Year, described as a standout real estate agent by her clients.
A Night to Remember
The 2024 TOP Awards showcased the strength, resilience, and excellence of our industry. With winners from diverse locations including Port Douglas, Airlie Beach, Sydney, Brisbane, the Sunshine Coast, and Gold Coast, the event also highlighted the success of both major corporate players and small family businesses.
Trevor Rawnsley added: “The night was a testament to the diligence, determination, and exceptional service provided by our top operators, professionals, suppliers, and service providers.
“Here’s to the continued success and recognition of the outstanding talents in our industry. See you at the TOP!”
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