Guest Facilities

“All gardens are a form of autobiography.” This quote from painter, poet, and gardener Robert Dash says it all. You can tell a lot about a person, and moreover an inn, by the beauty of their surroundings.

Getting on top of the latest trend in accommodation services usually costs money.

With customer service being the main focus and priority for major resorts and other larger accommodation facilities to consider these days, we are seeing a greater increase in the amount of vehicles being purchased by various resorts, holiday villages, caravan parks and retirement communities to cater for their guests and luggage transportation requirements.

A stunning new $1.8 million architect designed day spa has opened in​ ​ Gippsland, establishing the region as a serious rival for title of best day spa destination in Victoria.

In a recent report, a leading accounting firm surveyed the travelling public to determine the issues that were of most interest to them when travelling around Australia.

In a recent report a leading accounting firm surveyed the travelling public to determine the issues that were of most interest to them when travelling around Australia. The 5000 respondents were drawn from a wide range of travellers ranging from the so-called grey nomads right through to business travellers.

Location, views and other natural attributes may be part of your drawcard for tourists but what sets your resort, hotel, motel or B&B apart from the rest is largely in the guest facilities you provide.

When the New York Hilton Midtown said it was dispensing with room service starting in August it caught both travellers and competitors a bit by surprise.

For AIS company directors Kerry and Elena Gosse, the most popular response from prospective clients after learning their technology only needs fresh water and power to produce clean, sanitised, chlorinated water is, “you’re joking”.  

Few resorts in the world can offer guests the opportunity to swim amongst tropical fish, snorkel through an amazingly real looking artificial reef and explore the wonders of the sea in complete safety.