Housekeeping
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You’ll be amazed at what guests will pilfer from rooms
To steal or not to steal, that is the question. Finally the answers to what you can and can't take…
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The stomach-churning truth about accommodation’s biggest enemy
There's no doubt that roaches are revolting. But new research shows there's an even darker side to the creatures that…
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Do the little things matter?
Luxury is a term that is bandied about the industry far too often, with accommodation providers self-appointing their offerings as…
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Housekeepers: an easy target for sexual harassment
Hotel housekeeping staff can often describe tale-after-tale of inappropriate guest behaviour, most of which they can laugh off. Many, however, can…
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The revolution: what you need to know
Question: who needs to wash clothes? Answer: everyone! Washing clothes is as necessary as food and shelter and therefore coin-operated…
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The importance of mattress cleanliness
When customers review hotel rooms, cleanliness rates high on the list of priorities. I have spoken to many hotel housekeeping…
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Where you bin?
A strategically placed hotel-room bin will inspire good guest behaviour, minimise waste and save money. But which bin and where…
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Modern steam cleaning both efficient and versatile
Strange as it might seem in this digital age of disruptive new innovations, the ‘old’ technology of steam still deserves…
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Manager? Try the ‘A Team’ at Noosa Lakes
Noosa Lakes resort sits opposite the Noosa River on the magnificent Sunshine Coast. Surrounded by nature, the property is positioned…
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Bat-mobile or battered mobile?
The housekeeping department is the backbone of any accommodation and housekeepers are often the unsung heroes. Their job is messy,…
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