Management
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Consent to transfer of management rights agreements: what’s reasonable?
Some time ago, Resort News published an article by me on what I thought was reasonable for a body corporate…
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What to look forward to: modern accommodation fitness facilities
With more guests looking to take their fitness regime on the road wherever they go, we are seeing a trend…
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From the outside looking in
The importance of a good first impression can never be understated. People make snap decisions based on their impressions in…
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Wily Irish Mammy is back! with some more handy cleaning tips…
About high humidity… Ireland gets up to 225 days of rain a year and it experiences humid summers therefore Irish…
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Federal budget: what does it mean for the accommodation sector?
The ears of the business world tuned in on one night in May to listen to new treasurer Scott Morrison…
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Don’t get overwhelmed by data fatigue
When it comes to data, hotel operations and marketing executives are overwhelmed with more facts and figures than ever before.
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The trick for building innovation bench-strength
There has been much discussion lately about disruptors, present and future, to the hospitality industry and what this means for…
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What price? Searching for value
In our business we spend a lot of time with new clients as they go through the journey of discovery…
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Take the service elevator to the top floor
Customer experience management is increasingly critical as a top investment area and skill essential for C-suite executives (some firms even…
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Pre-approved finance: is there any such thing?
Back in the day when I was a bank manager, one of the marketing strategies the banks employed from time…
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