Management
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Introducing Liz Lycette: A housekeeping luminary with global vision
Exclusive: Interview with Liz Lycette, a veteran in the realm of housekeeping with a career spanning more than four decades
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Op-Ed: Four predictions for the accommodation industry in 2024
Insights from Bradley Haines based on SiteMinder's recent survey of more than 10,000 travellers across Australia and globally
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Mining boom spurs 60% surge in regional business travel in 2023
Explore the significant changes in business travel within Australia in 2023, driven by the booming mining industry & regional travel…
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Multi-Entry Visa agreement: A positive outcome
China and Australia forge a new Multi-Entry Visa agreement, boosting Australia's accommodation and tourism prospects
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Modernising communication: The evolving function of guestroom telephones
We live in a world where we don't communicate enough but with the guestroom telephone, you always have somebody on…
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Navigating turbulence: Global conflicts impact dream cruises
How do cruise lines navigate global conflicts & uncertainty? No strangers to adapting, the contingency plans are already in motion
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Step in to a new era of guestroom design
Guestroom design is undergoing an evolution to meet the demands of the modern-day guest, two experts weigh in on emerging…
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Airbnb delivers most profitable quarter ever
Short-stay: Airbnb Q3 2023 financial results are in, highlighting the company's strong performance & continuous expansion
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The peril underfoot: Tackling the increase in slips and falls in Australia’s hotel industry
Slips and trips are known as the 'silent menace' in hospitality and tourism. Addressing the risk of slips and falls…
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Rise of robots in hotels and hospitality
In an industry that relies so heavily on 'the personal touch' can technology & human service coexist harmoniously & improve…
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