Australia
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Industry
Tattoo taboo – can ink spell disaster for job prospects in hospitality?
It’s a tricky space. For example, when staff want to roll up their sleeves, do employers write in special restrictions…
Read More The five easy steps to making guests happy
1) Keep things simple. It’s easier to relax when there’s less clutter. 2) Offer something authentic. If you’re a little…
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Industry
Reduce booking abandonment with this easy fix
Showcase all room/property fees upfront. Nothing kills trust and transactions faster than hidden costs.
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News
Highest hotel price hikes for adventure-based hotspots
The steep increase in prices paid in Townsville last year follows a 13% fall in 2016, demonstrating growth in the…
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News
Record spend welcomed, but hotel share down
This is the most extensive and comprehensive hotel rejuvenation phase in Australia’s tourism history...
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News
Choice Hotels adds 4 new build properties
The pipeline of activity will add 431 rooms to the group, with new properties secured across Victoria, Western Australia and…
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News
Record international arrivals flow through Sunshine Coast
The Sunshine Coast’s Novotel Twin Waters Resort has been particularly successful in attracting international and domestic sporting teams to the…
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Industry
How guests decide whether to buy on your hotel website
Creating trust, experts say, is not as simple as just touting your brand affiliation or TripAdvisor rating...
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News
Banksy’s Bethlehem hotel is an example of how tourism can be political
Largely forgotten is an earlier era in which tourism was viewed as a tool of politics and a subject of…
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