Tuesday, November 20, 2018

Tag Archives: events

From the outside looking in

The importance of a good first impression can never be understated. People make snap decisions based on their impressions in the first few moments of viewing a property in person or in digital format.  There are always market factors beyond your control; the amount of properties in your area, competing with bigger, shinier franchises with bigger marketing budgets, general economics… …

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Where you bin?

A strategically placed hotel-room bin will inspire good guest behaviour, minimise waste and save money. But which bin and where to place it? Hotels are as individual as their guests, which is why there are over 20 different bin styles.  From pedal bins, to waste-paper bins, wire mesh, plastic, stainless steel and coated finishes. Size is always an issue – …

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3 ways to overcome the perception that OTAs are cheaper

It’s all too easy to blame OTAs for your hotel’s shrinking profits by pointing fingers at their costly commissions and frustrating policy of withholding customer contact information. But, in reality, the biggest battle you face isn’t so much against the OTAs, but rather the mindset of OTA customers. The truth is, your profit margins are being squeezed because of the general public’s …

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Keeping your pool and guests healthy

How well you maintain your pool and spa can make the difference between a healthy, refreshing dip for your guest and a bath in a microbial soup. If not properly maintained, the water in your complex’s swimming pool may harbour a range of microbes, including bacteria and algae, that can cause health problems such as ear, nose and throat infections. …

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Are you ready for iGen?

The generation after the millennials, known as iGen or gen ‘z’, refers to those under age 20 who are now the fastest growing generation to enter the workforce and customer base. This is a post 9/11 generation with no recollection of a time before the internet, mobile phones or digital dependence. A 2016 National Study on Technology and the Generation …

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Federal budget: what does it mean for the accommodation sector?

The ears of the business world tuned in on one night in May to listen to new treasurer Scott Morrison as he delivered his first budget. The clear message from the current government is that small businesses need to be supported to help grow the economy.  More broadly, prime minister Malcolm Turnbull wants to encourage Australians who are prepared to …

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Olympic Games off to a flying start but will it promote tourism?

The much anticipated opening ceremony for Rio’s Olympic Games went off without a significant hitch, despite many prior concerns and warnings. Never before have we seen such negative media hype for a games, so much so that it fostered a growing sense of anxiety and anticipation. The organisers must have let out a collective sigh of relief as the torch …

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Looking after your interests!

In NSW, other than in a manner set out in the agreement itself, an owners corporation can only take steps to terminate a caretaker agreement in one of two ways. First, by applying to the courts to have the agreement terminated because the caretaker has (allegedly) failed to perform a material duty after a default notice has been served on …

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Visit Sunshine Coast appoints new CEO

Visit Sunshine Coast (VSC) chair, Grant Hunt, announced today that Simon Latchford had been appointed as the regional tourism organisation’s new chief executive officer. Mr Latchford, who has been with VSC as director of marketing and strategic partnerships for the past two years, had been acting in the role of CEO for the past 10 weeks. His appointment by the …

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