guests
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Industry
Mum-and-dad hospitality owners struggling to manage time, fill vacancies
Hospitality creates the nation’s happiest small business owners, according to new research by American Express. But there’s not much competition...
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Industry
Look busy and sell healthy: Top tips on how to whip bookings into shape
Marketing specialists Tambourine share their insights on how to appeal to today's discerning guests...
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Industry
“Lousy service”, “breakfast was second rate”: The Queensland accom put in the slammer
The Google reviews for a handful of the sunshine state’s most populous accommodation houses aren’t much to write home about.
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Developments
Motto the new word in budget travel
A new breed of budget travel is emerging which could see the demise of smelly dorms laden with twenty-somethings camped…
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Industry
10 essentials of a killer accommodation website
There are a number of proven elements that when applied consistently, can transform a hotel website into a true market…
Read More Resort sued after guest dies in airing cupboard
A man whose mother died after getting trapped in her holiday accommodation airing cupboard is to sue the resort company…
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Industry
Do you care for, or about, your guests?
It is time to rehumanise our customers, whether we call them hotel guests, restaurant patrons or sales prospects.
Read More Airbnb opens doors to better accessibility
Airbnb is launching an initiative to help people with special needs find holiday accommodation tailored to their requirements.
Read MoreIntimate the new ultimate in Aus luxury travel market
Luxury travel is no longer the reserve of the very wealthy - the luxe travellers of today are younger, more…
Read More“We were so drunk”: the newlyweds who bought their honeymoon hotel
Londoners Gina Lyons, 33, and Mark Lee, 35, set off on a three-week backpacking adventure around Sri Lanka last December…
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