hospitality
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Guest Facilities
The amenities helping accom clean up its act
The world's hotels dispose of some ten billion pieces of packaging from bathroom amenities every year - and the vast…
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Developments
Lofty ambitions for much-loved icon
Named ‘Sequoia’, the new development will sit separate from the main building, with each of the villas including private balconies,…
Read More Airbnb failing customers, says EU
Airbnb has until September to end practices deemed in breach of European law - including applying extra fees to pricing…
Read MoreTwo Aussies in world’s top 100 hotels
Two Australian accommodation houses have been voted among the world's elite in Travel+Leisure’s Top 100 Hotels awards.
Read MoreAirbnb mobilises Queenslanders in its fight for a bed tax
Airbnb is mobilising its hosts to lobby for a Queensland-wide bed tax, in an effort to stop local governments imposing…
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Industry
How your on-hold message may be letting you down
Marketing in the hotel industry has advanced rapidly, yet at most hotels and brands, the message on hold scripting is…
Read More The hotel licence changes raising red flags
“The day it’s fair and equitable, that’s the day we’ll close the deal" says the AHA's Stephen Ferguson
Read MoreQantas names InterContinental best in Australia
“We are delighted to have won this prestigious award in such a key category, less than a year from opening…
Read MoreIs this the best accommodation ever offered at a major event?
Fans looking for accommodation at next year’s Rugby World Cup may find themselves embracing the love at one of Japan’s…
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