Industry
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How to prep for 2017…
Wow, what a year. 2016 has definitely kept us on our toes and thrown some very interesting curve balls. If…
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Create urgency to stimulate bookings
It’s a universal truth: consumers are more inclined to buy when they feel they are about to miss out on…
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How quickly market sentiment can change
It really is extraordinary how things can change so quickly; for the better and also, unfortunately, for the worse. I…
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The fine print – buyer beware
I have written recently of the sometimes troubled relationship between banks, borrowers and regulators. Indeed, hardly a week goes by…
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The top 5 myths in hotel marketing right now
Sometimes, ignorance is not bliss. In hotel marketing, having outdated assumptions or incorrect information can cost your hotels millions in…
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Give guests less options, not more
Travellers today prefer simple transactions and are driven away by clutter, especially a clutter of choices. Studies show that when people are…
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Taking the next step: are you ready?
Human ambition is an interesting thing. Even while confronting the terror and stress of a new role or business venture,…
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President Trump – a result that shocks the world
Donald Trump is now the most powerful hotelier and property developer in the world, after a presidential race that had…
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Another important QCAT decision
A recent decision by a member of the Queensland Civil & Administrative Tribunal has solved a conundrum that has plagued…
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Cleaners must be back-paid by major hotel chain, says Fair Work Ombudsman
Oaks Hotels & Resorts has back-paid 1500 of its cleaners a total of $1.9 million as a result of a…
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