Industry
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Do the little things matter?
Luxury is a term that is bandied about the industry far too often, with accommodation providers self-appointing their offerings as…
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OTAs hitting hotel owners where it hurts: real estate values
A new report from the AHLA has sent a ripple of concern through many hotel owners. According to the report,…
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Motel leases: what are the benefits?
Motel leasing grew very quickly in the early 1990s and has remained an attractive option for motel ownership for very…
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Trust account audit issues
I have been seeing for some time now an increase in Office of Fair Trading activity in reviewing and penalising…
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Will you be downloading the AGM app?
With the new strata legislation coming into effect in NSW on November 30, 2016, day-to-day strata management and owner engagement…
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Six things scaring the $%#@ out of hotel marketers this Halloween
For Halloween, we asked hotel marketers from coast-to-coast, representing properties of all sizes, what they’re most spooked about right now. Here…
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Cost effective innovation appeals to customer wants and needs
At many of my training workshops, I often receive feedback from apartment-style operators suggesting their properties are – more often than not – viewed as…
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Difficult path to preventing Airbnb lets
Airbnb alone booked more than 80 million room nights in 2015 up from 40 million in 2014 and by the…
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Are you sorted for Schoolies yet?
If you own a lot or are part of a committee in a scheme frequently used for holiday letting, it…
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How to ask for EVERYTHING you need to achieve your hotel’s budget goals
Hoteliers usually only think dollar amounts when working on their budget. How much will this marketing technology cost? How much…
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