Management
-
Technology will be the differentiator for seamless guest experience in hotels
Hotel guests have never had a greater availability of choice when it comes to rooms.
Read More -
Want direct bookings? Train your team to ask for them
Here are some train-the-trainer style tips for providing your reservations and/or front desk colleagues with the skills they need to…
Read More -
Airbnb Luxe a long way from home share
Airbnb has launched a new accommodation tier connecting cashed up guests with ultra-luxury properties.
Read More -
Should hotels have security screening?
In recent years, luxury international hotels and resorts have become prime targets for terrorist groups that seek to disrupt tourism,…
Read More -
New thinking shines at Tourism Innovators event
The Tourism Innovators Conference, held last week on the Gold Coast, delivered some genuinely ‘mind blown’ moments.
Read More -
Tourism slowdown “concerning”, despite successes
Despite strong growth recorded in parts of the country, the government’s newly-released International Visitor Survey shows slowing growth and first…
Read More -
Expedia splits from Booking.com on controversial commissions
Expedia will not follow Booking.com’s lead and charge commission on the controversial booking fees imposed by numerous international hotels, a…
Read More -
Vic’s stars shine on industry’s night of nights
Victoria’s star hotel performers have been honoured at the 2019 Tourism Accommodation Australia (Victoria) Awards for Excellence.
Read More -
Novotel labelled a “brand bully” over challenge to tiny rival
Novotel is threatening to close down a caravan park perched on a Melbourne rooftop, taking legal action over a name…
Read More -
“Tsunami” of tourists drives holiday hotspot to seek visitor curbs
Noosa is looking to limit visitor numbers as peak-time demands threaten to choke the Sunshine Coast town.
Read More