accommodation
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News
Airbnb bringing native experiences to Melbourne?
Visitors are now able to book experiences led by Melbourne locals such as wildlife experts, restaurateurs, musicians and more, as…
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News
Food and beverage fortune
Hilton Brisbane is celebrating after a night of great success at the annual Hilton Australasia Food and Beverage Masters 2018…
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News
Evacuation efforts acknowledged
Quest Toowoomba staff were recently recognised for their efforts in the 2017 fire evacuation.
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News
The hidden killer of hotel marketing
Sometimes, one of the greatest obstacles to successful hotel marketing lurks within your own office…
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Industry
Could the ‘modern’ guidebook increase direct bookings?
I recently found myself in rather an unusual situation - sitting on the couch, dreaming about a holiday, with a…
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News
2018 Travellers’ Choice Award winners revealed
TripAdvisor has announced the winners of its Travellers’ Choice for Hotels awards in Australia.
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Industry
True hospitality starts with the human heart
As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Once…
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Industry
Tap into consumer fears about OTAs
Stop competing on rates. Win back bookings from OTAs by reminding guests of how unreliable, uncertain and problematic OTA reservations…
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News
Perisher Ski resort investing $4.2 Million in updates
Perisher has announced it will be replacing Leichhardt T- Bar and introducing a significant snowmaking project, bringing the total cost…
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