Australia
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Management
BIG4 sunny vibes light up parents’ holiday
Developed with young families in mind, all the facilities have been designed to bottle joy. ‘More fun’ is Sunshine Resort’s…
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Industry
Blanket rules to beat those “old wives’ tales”
Blankets must be kept hygienically clean and laundering rules apply for different blanket fabrics. Follow these tips to ensure your…
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News
Weird guest requests & funny hotel responses
What would you do if a guest asked for ketchup on their pillow?
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News
Pan Pacific Hotels Group appoints new GM, Pan Pacific Perth
Prior to joining Pan Pacific Hotels Group, Rob Weeden was Vice President, Sales and Marketing at Shangri-La Hotels & Resorts
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News
2020 to unveil Crowne Plaza in Adelaide’s tallest building
The mixed-use development will feature ground floor retail and the 'Adelaidean' - 83 exclusive residential apartments – as well as…
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News
Rydges Hotels appoints area general manager
After completing a successful $30 million all-room upgrade, including projects at Rydges South Bank that have won both awards and…
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News
How revenue management drives profits for B&Bs, small hotels & vacation rentals
By focusing on three main areas, revenue management helps to drive success for small hotels, bed & breakfasts and vacation…
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News
Major accom refurb scheduled for Kakadu in 2018
Kakadu’s most famous tourism accommodation to celebrate 30th anniversary after extensive upgrade as Cooinda Lodge also completes a major refurbishment.
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Industry
Scathing talk on damaging impact of online giants
AAoA's Richard Munro argues that while tourism is a $52.9bn industry in Australia, multinational internet corporations are making huge profits…
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News
A heartfelt and glamourous awards gala, celebrating housekeepers
It’s not often that many people get to see executive housekeepers in full-glam, but goodness gracious is it worth the…
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