events
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News
TFE Hotels to take over management of Brisbane’s Gambaro Hotel
Located on Caxton St in Petrie Terrace, the 68-room five-star property will be added to the TFE Hotels Collection brand.…
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Industry
Predictive intelligence: the path to loyalty & beyond
I once stayed in the most charming bohemian B&B owned by a Belgian chef. From the twice-weekly supper club to…
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Industry
10 secrets of luxury hotel websites (part two)
Here’s part 2 and the final five tips for luxury hotels and resorts: 6) Luxury hotel websites synthesise design and…
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Industry
5 simple ways hotels can use data to increase revenue
In 2017, it’s clear that the hospitality industry needs to prepare for even more disruptions that will unfold over the…
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News
The definition of a hotel just got broader
Guest review site TripAdvisor released its 15th annual Travellers’ Choice Hotel Awards naming the best hotels in Australia, and two…
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Industry
Conquering complaints™: part two
With the proliferation of online guest reviews and social media postings, training all your guest contact colleagues to properly respond…
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News
$6.5m Pullman Reef Casino Hotel refurbishment set for Cairns
The five-star Pullman Reef Hotel Casino in Cairns has completed an extensive $6.5 million refurbishment program extending to all level…
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News
Scoot appoints new general manager
Scoot has appointed a new general manager, Australia (Jared Simcox) effective immediately. Jared’s roots have been firmly planted in all…
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News
Tourism Tasmania excited about Oscar-tipped film, Lion
After receiving a slew of award nominations, including the Academy Award, Lion has brought the natural beauty of Tasmania to…
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News
Marriott International caps 2016 with global expansion
The hotel company has announced that 2016 represented the strongest year of rooms growth in its history. Marriott opened a record…
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