guests
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Industry
The hotel room of the future
The evolution of guest rooms will be driven by one key concept over the next decade - connectivity.
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Developments
‘Don’t cancel your holidays’ tourism chiefs urge
Accom operators in bushfire-affected areas are on tenterhooks in the run-up to Christmas as holidaymakers weigh the decision to honour…
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Developments
Questions “must be answered” as White Island death toll climbs
As authorities sought to retrieve the bodies of tourists from the volatile White Island volcano this week, New Zealand was…
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Guest Facilities
Steaming ahead: Why saunas are hot right now
When on holiday, Aussies try to escape the frantic scramble of everyday life and reset the balance through wellness, relaxation…
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Developments
1 Hotels and Veriu unveil city stunners
Two Australian hotel groups have unveiled accom designed to appeal to very different niche markets.
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Developments
Year in review: Hotel marketing trends that dominated in 2019
It’s been a big year in our industry, and each hotel I worked with has enjoyed some great wins or…
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Developments
Perfect response: How review replies are driving bookings
A TripAdvisor-commissioned poll of 23,000 travellers globally has found personalised responses from accom managers lead to better customer reviews and…
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Developments
EXCLUSIVE: Next writes exciting new chapter with Melbourne Ink
Next Story Group has dropped the L from its lacklustre Link brand to create something entirely different in the hip…
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Developments
Alleged hotel knicker nicker blames “fetish”
A man accused of stealing bras and lacy undies from Sydney hotel rooms has described his alleged behaviour as a…
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Developments
Balcony debate reignited as teen falls to his death during Schoolies
Gold Coast accommodation providers are reeling from yet another tragedy during Schoolies week.
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