Friday, March 23, 2018

Tag Archives: Management

Turning up the turndown service

I was recently reminded of turndown services whilst staying at a South Australian hotel. Having not requested a turndown service in some time, I arranged the service for one evening – and to my surprise, the service included everything but the ‘turning down’ of the bed.

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Don’t diss free parking!

Even in this day and age of ride sharing, public transit, car service apps and a myriad of other options to take you from one place to another, driving is still very much the norm.

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Melbourne’s Royce Hotel sale

St Kilda’s Royce Hotel has changed hands, with Melbourne owner Mazen Tabet and the Tabet Investment Group purchasing the freehold and business for a $55 million purchase price.

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True hospitality starts with the human heart

As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Once thing I have learned is that the level of authentic and genuine hospitality, which travellers treasure the most, has little to do with the number of stars or diamonds hanging on a plaque behind the front desk.

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What’s trending in corporate travel

From 'bleisure' travel, to the evolving use of technology, to policy planning and smarter spending, the experienced Goldman Travel Corporation team has put together its key predictions for the corporate travel sector in 2018.

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