Thursday, September 21, 2017

Tag Archives: Resorts

The importance of mattress cleanliness

When customers review hotel rooms, cleanliness rates high on the list of priorities. I have spoken to many hotel housekeeping managers and their passion for and commitment to room cleaning is faultless. Cleanliness is much deeper than sweet masking odours and shiny bathroom basins. The core business of motels, B&Bs and resorts ultimately is the sleeping accommodation that over the …

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Direct bookings and small hotels: what technology do you need?

All hotels – both large and small – crave direct bookings. So what kinds of technology can help small hotels get more direct, commission-free bookings? Direct booking technology means technology that helps you to generate direct (commission-free) bookings. There are two essential pieces of technology to making this work. Your website Your guests’ experience with you starts long before they …

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3 things revenue managers can learn from psychologists

For most hoteliers, establishing rates is a rational, practical task based on analysis of the market and historical trends. But, your hotel’s bottom line could be missing a key dimension when deciding on room rates: price psychology. Every hotelier must understand the psychological pricing factors that influence travellers when making purchase decisions. Getting smart about buyer behaviour means healthy revenue …

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Sydney occupancy increases in July

STR’s preliminary July 2016 data for Sydney, Australia, indicates positive performance driven by rate. Based on daily data from July, Sydney reported the following in year-over-year comparisons: increases in supply (+3.4%) and demand (+3.5%); a 0.1% increase in occupancy to 83.4%; a 6.5% increase in average daily rate (ADR) to AUD198.20; and a 6.7% increase in revenue per available room …

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Wily Irish Mammy is back! with some more handy cleaning tips…

About high humidity… Ireland gets up to 225 days of rain a year and it experiences humid summers therefore Irish Mammy knows a thing or two about rain and indeed high humidity. She knows that your guests’ personal discomfort will be effected because when it is too hot and humid, bodies are less efficient at releasing heat, which means they …

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The latest issue of Resort News is out now

Make sure you’re subscribed for a hard copy! Russell gives you the lowdown in our latest video synopsis. Subscribe to our new YouTube channel, where we share exclusive interviews, news round-ups, magazine synopses and more!   It’s a new channel so if you have any requests or want to share your ideas, feel free to get in touch via the …

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POKEMANIA: Pokémon Go decides the next holiday hotspots for Aussie millennials

Aussie millennials will do anything to catch ’em all, with an overwhelming 72% planning on playing Pokémon Go on their next holiday, according to new research. Hotels.com studied Aussie millennial travellers and found that more than a third (37%) will consider travelling abroad or domestically to new destinations in order to find more Pokémon, and 38% said they would choose …

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Infrastructure budgeting – tick, law review – question mark

Australia is growing faster than all major advanced economies in the world and well above the Organisation for Economic Co-operations and Development (OECD) average, as reported by the federal treasury in May. No doubt, this growth explains the property sector’s activities over the past two years. Queensland has benefitted from higher-than-average growth rates for strata schemes and the change is …

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New BIG4 Rivershore Resort opens on the Sunshine Coast

South-East Queensland has welcomed its newest holiday park to the region with the opening of Rivershore Resort, a luxury holiday park on the Sunshine Coast. Overlooking the Maroochy River, the BIG4 holiday park offers a variety of accommodation options for travellers from campsites to luxury glamping. The park features 80 spacious camping and caravan sites, 13 king safari tents and …

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OTAs are marketing directly to your guests – and so should you

In the battle to convert guest loyalty and guest data ownership from an OTA to your hotel, there are two important contact points that must be monitored and measured. First, well-run hotels keep close track of how the front desk captures direct contact information from OTA guests, particularly email addresses. There are many ways to ask a guest for this …

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