tourism
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News
Companies partner to develop hotel brand
134 years after the first Orient Express trip between Paris and Constantinople, SNCF Group, owner of the iconic 'Orient Express'…
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News
Regulating the growth of ‘quasi-hotels’
Bankwest Curtin Economics Centre’s report on ‘The Impact of Airbnb on WA’s Tourism Industry’ released last week shows that the shared economy…
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News
Discovery Parks launches new water park
The new waterpark, being built at Discovery Parks - Lake Bonney, will feature three slides, a huge tipping bucket, water…
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Industry
Things you’d say to guests if you could
Is there a little bit of Basil Fawlty in everyone? Patience is a virtue but sometimes people are just a…
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News
Should hotels let guests stay now and pay later?
A young group of experience-driven individuals are expecting more time to pay for experiences that they’re having now. With the…
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News
Queensland hotel restores golfcourse glory
The Ramada Resort Kooralbyn Valley and golf course reopened under the Ramada flag last year and the Ramada Resort Kooralbyn Valley…
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News
National Customer Service Awards recognition
Wyndham Vacation Resorts Asia Pacific’s customer experience team has been recognised in two categories at the prestigious Australian Service Excellence…
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News
Who’s behind the ‘Best of Queensland’ initiative?
Benchmarking is the new black according to the founders of online tourism hub, Tourism Tribe, which are the industry partners…
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News
Regional customer service frontrunners revealed
The North Coast Holiday Parks (NCHP) Red Rock team have been recognised within the regional business community, having been named…
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News
The art of hotel development: Mona’s expansion plans
Mona recently unveiled plans for the museum’s next phase of growth, including early designs for a proposed 172 room, 5-star…
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