Thursday, November 15, 2018

Tag Archives: events

New research highlights pet peeves of travellers

It doesn’t matter what the age, gender or region of the world—travellers say their biggest pet peeve when flying is the person sitting right behind them kicking their seat. This is one of the many findings of a new international survey on the global travel experience. The new study indicates that today’s travellers are highly sensitized to the need for careful …

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Sunshine Coast chuffed with 26.7% international visitor expenditure rise

International visitors to Sunshine Coast are not only staying longer, but spending considerably more, according to the latest International Visitor Survey (IVS). Figures show expenditure of $245.3 million for the year-to-the-end-of-June 2016, a rise of 26.7% compared to the year before. The record result was revealed this week in IVS figures produced by Tourism Research Australia. Key figures include (figures …

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ULTIQA Resorts acquires Broadbeach’s Beach Haven Resort in hotly contested management rights sale

Gold Coast-based resort group ULTIQA Resorts has acquired the management rights for Broadbeach holiday landmark, Beach Haven Resort. ULTIQA Resorts managing director Mark Henry said the purchase of Beach Haven Resort complements its long-term expansion strategy. “When the rights were released to the market, we were extremely bullish given Beach Haven’s prime location so close to the beach and its …

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EXCLUSIVE: how is Best Western targeting millennials?

Watch Best Western’s head of commercial Steve Richards talk to us about OTAs, new development boom areas and how the chain is tackling millennials!   The conference was an exciting event for everyone involved, held over several days on the Gold Coast. accomnews caught up with Mr Richards to chat about new projects in the Best Western pipeline, boom areas …

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How to maintain the guest relationship with a personal touch

 Small accommodation providers take note: the relationship that you develop with your guests is more important than ever. In fact, 1 in 3 guests book directly with their hotel when they are making travel arrangements. With a personal touch, you can improve your guest relationships, increase your direct bookings and earn the loyalty of your customers. Here are some actionable …

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Unit refurb tips: is your resort looking tired?

Find out what six things need to be included in a typical guestroom refurbishment, and whether you need to do them. Resort News published another tips supplement in its last issue, this one addressing the art and necessity of refurbishment. Simone Rose from Xavier Furniture wages in on guest expectations and how to leverage those with your vision for the …

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Strata roadshow coming to town

NSW Fair Trading is partnering with the Strata Community Australia and Real Estate Institute NSW to run a roadshow of workshops in preparations for the introduction of new strata laws, which come into effect November 30. The roadshow will provide an opportunity for professionals as well as owners and tenants to find out all about the changes prior to their …

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Australians expect hotel standard Airbnb

A recent survey found that the majority of Australian respondents expect Airbnb accommodations to be professionally cleaned, in order to create a more hotel-like experience for their guests. A study by professional cleaning company, Uber Clean House surveyed 1500 Australian residents over the age of 18 and was conducted across Australia between May 20 and 25, 2016. It concluded that …

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Emerging robotics are modernising strata communities

Practical technology is becoming the go-to solution for many of the big picture issues we have in strata communities. We have experienced a significant change in the last 15 years from mostly paper and post-driven communication to electronic notification, processing and filing. Banks now charge to withdraw money at their counter and it is second nature to us to do …

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Motels: understanding return on investment

What determines the market’s willingness to pay a particular price for a motel? The return on investment (ROI) that the market requires to invest in a particular asset, such as a motel, is a decision based on a number of factors. The combination of these factors decides the resultant ROI. The question of what ROI is expected by the market …

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