Saturday, December 16, 2017

Tag Archives: events

The real cost of poor hotel wifi

In this day and age, free (unlimited or capped) wifi is considered the ‘norm’ in most resorts, hotels and apartment blocks. It could even be argued that fast, high quality wifi is one of the must-have pull factors that can instantly transform a good resort into a great one. That is why it has become even more essential to be …

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Here comes the sun: South Australians ready for take-off

The Sunshine Coast has started a major promotional campaign in South Australia in advance of the start of Jetstar’s direct service flights between Adelaide and Sunshine Coast Airport on 30 September. The campaign includes promotions in cinemas, shopping centres, petrol stations and local media, and should be well received after Adelaide residents experienced one of the wettest and coolest winters …

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Aussie hotels shine at awards dinner in Hobart

Choice Hotels Asia-Pac has recognised 26 Australian hotels for their superior hospitality performance, each taking out a Gold Award at the 2016 Choice Hotels Asia-Pac Awards, held this week in Hobart, Tasmania. Trent Fraser, Choice Hotels Asia-Pac chief executive officer, announced this year’s winners in front of more than 240 guests and praised the extremely high level of quality and …

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5 strata scheme changes just around the corner

Pets, smoking, car parking and a slew of new rules relevant to strata management were unveiled under the NSW Strata Schemes Management Act 2015 on Friday. The new regulations and changes provide some insight into how NSW’s reformed strata laws will operate come November 30. Pets are here to stay Great news for pet owners: approval to have an animal stay …

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Price comparison: property management systems

Is there anything more satisfying than getting a bargain deal on something you really want? Not in our consumer-driven world, that’s for sure. But grabbing that Boxing Day special offer might leave you with a bitter aftertaste. Sure, you saved yourself a few dollars and felt great in the moment but without the special offer would you even have bought …

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Consent to transfer of management rights agreements: what’s reasonable?

Some time ago, Resort News published an article by me on what I thought was reasonable for a body corporate to request from a buyer of management rights, in considering whether or not a body corporate committee should consent to the transfer of management rights agreements to the buyer. This is an important issue, because under the Body Corporate and …

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The importance of mattress cleanliness

When customers review hotel rooms, cleanliness rates high on the list of priorities. I have spoken to many hotel housekeeping managers and their passion for and commitment to room cleaning is faultless. Cleanliness is much deeper than sweet masking odours and shiny bathroom basins. The core business of motels, B&Bs and resorts ultimately is the sleeping accommodation that over the …

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Direct bookings and small hotels: what technology do you need?

All hotels – both large and small – crave direct bookings. So what kinds of technology can help small hotels get more direct, commission-free bookings? Direct booking technology means technology that helps you to generate direct (commission-free) bookings. There are two essential pieces of technology to making this work. Your website Your guests’ experience with you starts long before they …

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3 things revenue managers can learn from psychologists

For most hoteliers, establishing rates is a rational, practical task based on analysis of the market and historical trends. But, your hotel’s bottom line could be missing a key dimension when deciding on room rates: price psychology. Every hotelier must understand the psychological pricing factors that influence travellers when making purchase decisions. Getting smart about buyer behaviour means healthy revenue …

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Sydney occupancy increases in July

STR’s preliminary July 2016 data for Sydney, Australia, indicates positive performance driven by rate. Based on daily data from July, Sydney reported the following in year-over-year comparisons: increases in supply (+3.4%) and demand (+3.5%); a 0.1% increase in occupancy to 83.4%; a 6.5% increase in average daily rate (ADR) to AUD198.20; and a 6.7% increase in revenue per available room …

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